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APCO CTO COURSE.p
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Exam of 7 pages for the course APCO CTO 6 - ALL Quizzes/Final at APCO CTO 6 - ALL Quizzes/Final (APCO CTO COURSE.p)
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APCO CTO COURSEThe core elements of performance based training are - ANS-to focus on providing
trainees with the ability to practice the tasks they are attempting to learn and the
provision of immediate feedback on their performance from a CTO.
Standardized training is defined as - ANS-training that is consistent for all trainees
based on industry recognized standards and agency defined requirements.
Standardized training provides - ANS-the same educational experience to all new
employees and promotes professionalism, and provides more effective trains in a
shorter period of time.
Other elements of performance based training include - ANS-a process that is based on
both performance and learning objectives, training that is relevant, must be concise,
should be based on predetermined standards, CTOS evaluating and remediating
trainees, trainee is given the chance to evaluate the CTO, performances must be
documented properly.
CTO - ANS-Communicating Training Officer
In 1971 Lt Robert Allen of the San Jose police department developed a Recruit Training
Management Program, based loosely on - ANS-a military training model. The recruit
program was expanded into a Field Training and Evaluation program, which led to the
development of a similar based Communications Training Officer Training Program.
CTO Coordinator - ANS-person of certain authority who oversees the CTO program and
is critical in maintaining control of the training process and ensures that each trainees is
receiving the necessary training.
DOR - ANS-Daily Observation Report - provides immediate, accurate, and objective
feedback to the trainee for each individual operational shift. Provides a permanent
record of all the training activities including behavior and performance.
SEG - ANS-Standardized Evaluation Guidelines - designed to give CTO's specific
definitions to evaluate a trainees behavior and performance objectively. Without this the
evaluation cannot be considered valid.
, Training Tracking Sheet - ANS-track a trainee's overall progress by using DORs as the
source document. Color-coding provides an easy and quick review of trainee status.
Trainee Task List - ANS-uses agency-specific tasks and competencies, in the specific
job being taught, to document the training process.
Roles of the CTO - ANS-Teacher, Coach, Mentor, Role Model and Evaluator
CTO as a Teacher - ANS-assists trainees in learning new information, reviewing topics
and guiding trainees through the development if new skills
CTO as a Coach - ANS-assists the trainees in completing complex job tasks and allows
practice after the trainee begins to assist with understanding the basic concepts of the
procedure or task.
CTO as a Mentor - ANS-CTOs are sometimes caught between the supervisor and the
trainee, with the trainee seemingly more confident in the CTOs knowledge and abilities
than in those of the supervisor.
CTO as a Role Model - ANS-trainees assume CTOs are the best employees at an
agency and will adopt their behavior. The CTOs work habits and compliance with
policies and procedures are observed by both current and former trainees.
CTO as an Evaluator - ANS-completes a DOR each day which allows them to become
skilled in observing behavior and performance and rating it according to SEGs
CTOS have extensive responsibilities to their agency and the overall training program
that include - ANS-Consistency, being open to criticism, maintains continuous job
related education, maintains proficient in the technology, stays current on policy and
procedures, submits complete information, uses good communication skills,
acknowledges different behaviors, protects the agency from liability by following policy
and procedure, models a professional attitude and leadership skills, complies with
established standards.
CTO additional responsibilities include - ANS-Being honest, fair and objective about
performance and behavior, remaining free of bias, being courteous, patient and
empathetic, respect the trainees position, possesses organizational and prioritization
skills, ensuring all information required is taught.
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