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Chapter 1_ ExCPT Study Guide.
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Chapter 1_ ExCPT Study Guide.
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Chapter 1: ExCPT Study Guideanswers phone and handles question about transaction
-pharmacy technician
receives written prescriptions and telephone refill request
pharmacy technician
gather info for prescriptions
pharmacy technician
record info before dispensing and stores written prescription forms
pharmacy technician
enters data and notifies pharmacist of questions, warnings, and interactions
pharmacy technician
help prepare prescriptions and ensure supplies are stocked
pharmacy technician
place prescriptions in pickup area
pharmacy technician
order medications and stock shelves and keep inventory of pharmacy supplies
and order new supplies
pharmacy technician
remove recalled, discontinued, overstocked products
pharmacy technician
,help patients locate OTC products and make sure OTC remains stocked
pharmacy technician
prepare and verify insurance claims and complete purchase transactions
pharmacy technician
perform housekeeping duties and keep note of medication patterns
pharmacy technician
receive oral prescriptions
pharmacist
consult with prescribers, designees
pharmacist
check medications
pharmacist
recommend OTC medications
pharmacist
PTs should maintain efficient workflow how?
by knowing the layout of pharmacy
what is the area where patients arrive and drop prescriptions ?
intake area
what are rules you need to know about intake area?
Pharmacy Technicians are the patients first impression
keep area clean and uncluttered
, prevent delays, call-backs
what is the area where you do data entry and is used for prescriptions that
need to be prepared and dispensed and required verification and needs
intervention
processing area
what are the rules for the processing area?
should be free from distraction and it is used to store equipment
what is the area where completed prescriptions are stored and patients come
in to pick up?
processed prescription area
what are the rules for the processed prescription area?
it is essential to maintain patient confidentiality
what is the area where patients pick up completed prescriptions and use cash
registers to process payments? It also contains separate or nearby space for
private consultation
out window area
what are other areas for workflow?
administration area for processing
clean room for sterile compounding
area for OTC products
consultation room
what security rules do you need to know of the pharmacy workflow?
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