Exam (elaborations)
Essentials of Management Information Systems Ch 2
- Course
- Institution
Essentials of Management Information Systems Ch 2
[Show more]
Seller
Follow
topgradesdr
Reviews received
Content preview
Essentials of Management InformationSystems Ch 2
Business - correct answer-Formal Organization whose aim is to produce
products or provide services for profit.
Chief Information Officer (CIO) - correct answer-Senior manager who
oversees the use of information technology in the firm. Strong business
background & IS expertise
Customer Relationship Management Systems (CRM) - correct
answer-Provide information to coordinate all of the business processes that
deal with customers in sales, marketing, and service to optimize revenue,
customer satisfaction and customer retention.
Electronic Commerce
E-commerce - correct answer-The part of e-business that deals with the
buying and selling of goods and services over the Internet. It also
encompasses activities supporting those market transactions, such as
advertising, marketing, customer support, security, delivery, and payment.
Enterprise Applications - correct answer-Systems that span functional areas,
focus on executing business processes across the business firm, and include
all levels of management. Help businesses become more flexible and
productive by coordination business processes more closely and intergrating
groups of processes so they focus on efficient management of resources &
customer service.
Interorganizational system - correct answer-Supply chain management
systems are one type of _____ because they automate the flow of information
across organization boundaries. Such systems make it possible for firms to
link electronically to customers and to outsource their work to other
companies.
Ch 2 Management Information System (MIS) - correct answer-Also designates
a specific category of information systems serving middle managment.
Provides reports on the organization's current performance and it also helps
predict future performance.
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller topgradesdr. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $7.99. You're not tied to anything after your purchase.
Can Stuvia be trusted?
4.6 stars on Google & Trustpilot (+1000 reviews)
77858 documents were sold in the last 30 days
Founded in 2010, the go-to place to buy study notes for 14 years now