3700 Certification Exam Questions With Verified Answers.
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Course
3700 Certification
Institution
3700 Certification
3700 Certification Exam Questions With
Verified Answers.
Which of the following would be classified as a noncommercial food service operation?
a. a snack bar located in an airport terminal
b. a meal program at a college or university
c. a concession stand at a sports facility
d. an upscale, f...
3700 Certification Exam Questions With Verified Answers. Which of the following would be classified as a noncommercial food service operation? a. a snack bar located in an airport terminal b. a meal program at a college or univer sity c. a concession stand at a sports facility d. an upscale, fine dining facility at a resort - answer✔✔b. a meal program at a college or university Which of the following would be classified as a commercial food service operation? a. meals prepared and served in a nursing home b. a lunch program offered by a local school system c. cafeteria food service in a local shopping mall d. government food service facilities on a military base - answer✔✔c. cafeteria food service in a local shopping mall Which of the following statements about hotel food and beverage operations is TRUE? a. Hotel marketing efforts focus exclusively on attracting hotel guests to dine at the property's food and beverage outlets b. Room service is typically t he most profitable food service operations in a hotel c. the restaurant manager in a hotel has greater decision making powers than a manager of a free standing restaurant d. catering responsibilities in a hotel are generally a function of the marketing and sales department - answer✔✔d. catering responsibilities in a hotel are generally a function of the marketing and sales department which of the following types of food and beverage operations faces the greatest challenge in relation to food transport an d delivery systems? a. a free standing restaurant b. hotel food services c. cafeteria food service d. concession stands at sports facilities - answer✔✔b. hotel food services Which of the following is a support center within a hotel? a. the accounting department b. the banquet operation c. the rooms department d. room service - answer✔✔a. the accounting department Which of the following components of management best describes the tasks involved in motivating, training, evaluating, and disciplining employees? a. controlling b. directing c. staffing d. coordinating - answer✔✔b. directing Increased tension between the dining room service staff and the kitchen production staff has prompted the restaurant manager to create a team of supervisors to review current procedures for placing and picking up orders. Which of the following management functions best describes the kind of work that the team of supervisors will be performing? a. staffing b. coordinating c. controlling d. superv ising - answer✔✔b. coordinating A restaurant manager notes that actual labor costs exceeds the expected labor costs for the volume of business during the week. The manager calls a management meeting to discuss the situation and, if necessary, take correcti ve action to prevent excessive labor costs for upcoming weeks. Which of the following management functions best describes the kind of work that the management team will be performing? a. planning b. staffing c. controlling d. organizing - answer✔✔c. controlling Why are multi -unit organizations popular in the restaurant industry? a. they provide brand recognition b. greater opportunities are available to the market throughout broad geographic regions c. business financing is easier to obtain d. all of the above are true of multi -unit organizations - answer✔✔d. all of the above are true the principal benefit of point -of-sale technology to a food and beverage operation is its: a. ability to track, record, and provide detai led financial information b. efficiency in tracking guest reservations and matching reservation times with table assignments c. speed and accuracy in calculating guest check totals and making change for customers d. ability to control deliveries to and issues from food storage areas - answer✔✔a. ability to track, record and provide detailed financial information __________ centers are parts of an operation that directly generate sales revenue - answer✔✔revenue ___________ centers are parts of an operati on that supply the revenue centers with the products and services needed to create revenue but do not directly generate income (purchasing, food production units, stewardship, laundry operations, beverage storerooms) - answer✔✔support ____________ create s goals/objectives and action plans to achieve them - answer✔✔planning ________________ establishes flow of authority and communication - answer✔✔organizing _____________ assigns work/organizes resources to achieve objectives - answer✔✔coordinating _______ ___ recruits/hires applicants - answer✔✔staffing
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