Foreseeability - ANS-A concept of law based on reasonable predictability that consider
the emergency telecommunication limited ability to predict events based solely on
information provided by the caller.
QA - ANS-Quality Assurance
QI - ANS-quality improvement
ICS - ANS-Incident Command System
ICS Definition - ANS-refer to the systematic, on-site management of resource at the
location of an emergency.
vehicle dispatching - ANS-A dispatch configuration method in which the same individual
performs the call taking and dispatching function for each incident.
Horizontal dispatching - ANS-A dispatch configuration method in which separate
individual perform the call taking and dispatching function for each incident.
stress - ANS-The nonspecific response of the body to any demand for change.
procedure is what - ANS-describe the specific steps or actions to be completed in a
given situation
policy is what - ANS-describing a general course of action that is desired or required in
certain circumstance or event
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