2024 Cadence Review - Schegistrar Questions
and Correct Answers 100% Verified 2024
Time reserved on a provider's schedule for a specific visit type or type of patient
What is a block?
There are regular openings available
What does it mean if a slot is green on the provider's schedule?
Click Accept on the Appointment Review window
A patient's appointment is actually scheduled after you ___________.
WHERE the appointment is taking place, WHY patient needs an appointment,
WHAT is being scheduled, With WHOM the appointment is being scheduled,
WHEN the appointment is being scheduled
What 5 pieces of information do you document on the Make Appt. Form?
When the Auto search box is selected on the Make Appointment form
When does the system take you to the Recommended Solutions form instead of the
provider's schedule?
True
T/F: When you select the Auto search check box on the Make Appointment form, the
Schedule Scanner disappears.
How many regular openings are left for the time slot
Regarding interpreting provider's schedules, what does the number in the time slot
indicate?
Green: There are regular openings available
Regarding interpreting provider's schedules, what does a green slot indicate?
No regular openings left, Time marked as unavailable, A break in the schedule
Regarding interpreting provider's schedules, what are 3 possible meanings of a red
slot?
At least one regular opening has been scheduled and at least one is still available
(Partially booked)
Regarding interpreting provider's schedules, what does a blue slot indicate?
True
T/F: You are able to schedule multiple visit types with different providers in the same
entry process.
At least one overbook appointment is available
Regarding interpreting provider's schedules, what does a yellow slot indicate?
When a patient receives services that are covered by insurance, a claim is sent to
the insurance company listed in the patient's coverage record.
What's the difference between an insurance coverage and a guarantor account?
True
T/F: If there is any balance not covered by insurance, a statement is sent to the
guarantor.
Dependent patient will likely not be their own guarantor or their own insurance
subscriber
, What are the main differences between registering a new adult patient and a new
dependent patient?
It is the responsibility of the front desk or schegistrar to collect patient, guarantor
and coverage information
Whose responsibility (what roles) is it to collect patient, guarantor, coverage
information?
At the time of scheduling or during the patient's first visit
When will visit-specific registration be collected?
The verification duration appears once all the necessary information is gathered.
Once the verification duration lapses, the information will need to be re-verified in
case any of the information has changed since the previous verification
When a patient, guarantor account, or coverage has a status of "Verified", should the
scheduler still verify the information with the patient?
The appointment is actually scheduled
What happens when you click Accept on the Appointment Review window?
False
T/F: For an existing patient, update registration information before making the
appointment.
Avoid duplicate patient records - Patient might not know if she has been seen at
another location that's part of your organization - Can't click the New button until
you search for patient's record
Why should you search for a patient's record before creating a new record?
Zero - The times that the provider/resource is present for the appointment must
be the same, overlap, or touch
How many minutes can elapse between the end time of one provider and the start time
of the next provider for an appointment to be considered joint?
There is one appointment listed with more than one provider
What is the indication on the Appointment Desk that an appointment is classified as
joint?
False
T/F: You must select the Joint times check box to schedule a joint appointment.
"S" for Sequential appointments - more than one appointment was made in the
same process
On the Appointment Desk, what letter indicates that an appointment was scheduled in
the same entry process as another appointment?
False
T/F: If you do not enter a provider for the second visit of a sequential appointment, the
system will assume you want to use the same provider listed with the first visit type.
R
On the Appointment Desk, what letter indicates that an appointment is part of a
recurring series?
Visit Type, Appt Notes, Provider/Resource
What 3 pieces of information can be updated using Change Appointment?
GHS policy states that cancellation or rescheduling of an appointment is kindly
requested 24 hours prior to the scheduled appointment. No-Show appointments
may incur a fee.
and Correct Answers 100% Verified 2024
Time reserved on a provider's schedule for a specific visit type or type of patient
What is a block?
There are regular openings available
What does it mean if a slot is green on the provider's schedule?
Click Accept on the Appointment Review window
A patient's appointment is actually scheduled after you ___________.
WHERE the appointment is taking place, WHY patient needs an appointment,
WHAT is being scheduled, With WHOM the appointment is being scheduled,
WHEN the appointment is being scheduled
What 5 pieces of information do you document on the Make Appt. Form?
When the Auto search box is selected on the Make Appointment form
When does the system take you to the Recommended Solutions form instead of the
provider's schedule?
True
T/F: When you select the Auto search check box on the Make Appointment form, the
Schedule Scanner disappears.
How many regular openings are left for the time slot
Regarding interpreting provider's schedules, what does the number in the time slot
indicate?
Green: There are regular openings available
Regarding interpreting provider's schedules, what does a green slot indicate?
No regular openings left, Time marked as unavailable, A break in the schedule
Regarding interpreting provider's schedules, what are 3 possible meanings of a red
slot?
At least one regular opening has been scheduled and at least one is still available
(Partially booked)
Regarding interpreting provider's schedules, what does a blue slot indicate?
True
T/F: You are able to schedule multiple visit types with different providers in the same
entry process.
At least one overbook appointment is available
Regarding interpreting provider's schedules, what does a yellow slot indicate?
When a patient receives services that are covered by insurance, a claim is sent to
the insurance company listed in the patient's coverage record.
What's the difference between an insurance coverage and a guarantor account?
True
T/F: If there is any balance not covered by insurance, a statement is sent to the
guarantor.
Dependent patient will likely not be their own guarantor or their own insurance
subscriber
, What are the main differences between registering a new adult patient and a new
dependent patient?
It is the responsibility of the front desk or schegistrar to collect patient, guarantor
and coverage information
Whose responsibility (what roles) is it to collect patient, guarantor, coverage
information?
At the time of scheduling or during the patient's first visit
When will visit-specific registration be collected?
The verification duration appears once all the necessary information is gathered.
Once the verification duration lapses, the information will need to be re-verified in
case any of the information has changed since the previous verification
When a patient, guarantor account, or coverage has a status of "Verified", should the
scheduler still verify the information with the patient?
The appointment is actually scheduled
What happens when you click Accept on the Appointment Review window?
False
T/F: For an existing patient, update registration information before making the
appointment.
Avoid duplicate patient records - Patient might not know if she has been seen at
another location that's part of your organization - Can't click the New button until
you search for patient's record
Why should you search for a patient's record before creating a new record?
Zero - The times that the provider/resource is present for the appointment must
be the same, overlap, or touch
How many minutes can elapse between the end time of one provider and the start time
of the next provider for an appointment to be considered joint?
There is one appointment listed with more than one provider
What is the indication on the Appointment Desk that an appointment is classified as
joint?
False
T/F: You must select the Joint times check box to schedule a joint appointment.
"S" for Sequential appointments - more than one appointment was made in the
same process
On the Appointment Desk, what letter indicates that an appointment was scheduled in
the same entry process as another appointment?
False
T/F: If you do not enter a provider for the second visit of a sequential appointment, the
system will assume you want to use the same provider listed with the first visit type.
R
On the Appointment Desk, what letter indicates that an appointment is part of a
recurring series?
Visit Type, Appt Notes, Provider/Resource
What 3 pieces of information can be updated using Change Appointment?
GHS policy states that cancellation or rescheduling of an appointment is kindly
requested 24 hours prior to the scheduled appointment. No-Show appointments
may incur a fee.
