Who expanded curriculum in the school of nursing and added pre-clinical training? - correct
answer-Marry Nutting
Who established the number of hours a nursing student could work? - correct answer-Mary
Nutting
Who was the first trained nurse in America? And started Japans first nursing program -
correct answer-Linda Richards
· What is patient centered care (PCC)? - correct answer-recognize the patient or designee
as the source of control and full partner in providing compassionate and coordinated care
based on respect for patients preferences, values, and needs
· What is active listening and how does one demonstrate this? - correct answer-being
attentive to what a patient is saying both verbally and nonverbally
use SOLER
SOLER - correct answer-sit facing patient
observe and open posture
lean toward patient
establish eye contact
relax
, Therapeutic communication - correct answer-sharing observations, using touch, using
silence, sharing empathy, sharing hope
phases in nurse-patient care - correct answer-pre-interaction phase
orientation phase
working phase
termination phase
pre-orientation phase - correct answer-occurs before meeting the patient
orientation phase - correct answer-when nurse and patient meet and get to know each other
assess pt's health status
working phase - correct answer-when nurse and patient work together to solve and
accomplish goals
use therapeutic communication
termination phase - correct answer-occurs at the end of a relationship, evaluate goal
achievement
lateral violence - correct answer-work play bullying
eating the young nurses, withholding information, eye-rolling
cultural awareness - correct answer-beware of customs and expectations
elements of professional communication - correct answer-appearance, demean and
behavior
use of names
autonomy and responsibility
courtsey
trustworthiness
assertiveness
verbal communcation - correct answer-vocabulary
denotative and connotative meaning
pacing
intonation
clarity and brevity
timing and relevance
denotative - correct answer-dictionary definition
connotative - correct answer-thoughts or feelings about the word , easy to misunderstand
intonation - correct answer-tone of how you are speaking
nonverbal - correct answer-personal appearance
posture and gait
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