Information and Knowledge Management Revised Edition
Well-structured INS3705 Assignment 2 (ANSWERS) Semester 2 2024 - DISTINCTION GUARANTEED. (DETAILED ANSWERS - DISTINCTION GUARANTEED!)..... QUESTION 1
Identify four knowledge management processes in any organisation of your choice and discuss the purpose of each knowledge management process and two...
QUESTION 1
Knowledge Management Processes at Transnet
1. Knowledge Creation Purpose: Knowledge creation at Transnet, South Africa’s state-owned
freight transport and logistics company, is vital for developing innovative solutions, improving
operational efficiencies, and maintaining a competitive edge. This process involves capturing
tacit knowledge from experienced employees, such as engineers and logistics experts, and
converting it into explicit knowledge that can be documented, shared, and utilized across the
organization. Effective knowledge creation leads to improved infrastructure management,
enhanced service delivery, and the development of new transportation technologies.
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