Exam (elaborations)
MGT. 268 Final GVSU.
- Course
- Institution
MGT. 268 Final GVSU.
[Show more]
Seller
Follow
lydiaomutho
Content preview
MGT. 268 Final GVSU10. Contact management falls under the category of the customer service department's CRM
tools. - ANS-False
11. Custom applications are software needed to execute the operations of enterprise systems. -
ANS-True
12. Effective and efficient supply chain management systems can enable an organization to
decrease the power of its buyers. - ANS-True
13. Elogistics manage the transportation and storage of goods. - ANS-True
14. Enhancing mobility is one of the greatest advantages provided by wireless networks. It
allows activities that were formerly tied to physical locations to be performed almost anywhere. -
ANS-True
15. Enterprise resource planning and customer relationship management are the same software
packages for large companies. - ANS-False
16. Human resources is the most common outsourced function. - ANS-True
17. In the past, departments made decisions independent of each other. - ANS-True
18. In-sourcing is an arrangement by which one organization provides a service or services for
another organization that chooses not to perform them in-house. - ANS-True
19. Information technology's primary role in supply chain management is creating the
integrations or tight process and information linkages between functions within a firm—such as
marketing, sales, finance, manufacturing, and distribution—and between firms. - ANS-True
2. A global positioning system (GPS) consists of hardware, software, and data that provide
location information for display on a multidimensional map. - ANS-False
20. Instant access to customer profiles, account history, and current order status significantly
improves the quality of interactions with customers, suppliers, and business partners. -
ANS-True
21. Integrations is what allows separate systems to communicate directly with each other,
eliminating the need for manual entry into multiple systems. - ANS-True
, 22. LBS differ from RFID in that an LBS cannot track and monitor objects such as inventory. -
ANS-False
23. Large Enterprise systems are used for efficiency by medium and large companies for
increased profits and productivity. - ANS-True
24. List generators fall under the category of the sales department's CRM tools. - ANS-False
25. Master data is designed with specific fields for collecting and distributing company
information. - ANS-True
26. Mobile and wireless networks are identical, and the terms can be used synonymously. -
ANS-False
27. Nestlé is one of the companies shown as an example of low-quality information causing
problems for the company. Which of the following are some of the errors they found in the data
or information?
a. They had 550,000 actual vendors, yet the information reports showed more than 9 million due
to duplication and abbreviation inaccuracies.
b. Some of the vendor names were abbreviated, whereas others were not.
c. They had too many inaccuracies and duplications to be able to identify customer profitability.
d. All of these - ANS-D.
28. Offshore outsourcing is using organizations from developing countries to write code and
develop systems. - ANS-True
29. Oracle and SAP are the biggest ERP vendors. - ANS-True
3. A great GIS example, Google Earth, combines satellite imagery, geographic data, and
Google's search capabilities to create a virtual globe that users can download to a computer or
mobile device. - ANS-True
30. Outsourcing is a common approach using the professional expertise within an organization
to develop and maintain the organization's information technology systems. - ANS-False
31. Plan, source, make, deliver, and return are the five basic supply chain management
components. - ANS-True
32. Production and materials management is a core ERP component. - ANS-Ture
33. Programmers are employees who write software code for mainframe systems. - ANS-Ture
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller lydiaomutho. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $7.99. You're not tied to anything after your purchase.
Can Stuvia be trusted?
4.6 stars on Google & Trustpilot (+1000 reviews)
74735 documents were sold in the last 30 days
Founded in 2010, the go-to place to buy study notes for 14 years now