FiCEP Exam
Which cycle describes members who are just surviving and living paycheck to paycheck? - correct answer
✔✔Earn/Spend/Earn/Spend
Financial counselors who don't use what they know about hemispheric thinking may fall into the trap of: - correct answer ✔✔Presenting information to a member in a manner that might not be the best way to communicate
Using a hard approach, rather than a soft approach, with members: - correct answer ✔✔Communicates in an orderly, specific, and straight-forward way
The Johari Window describes four zones. When working with a member, the Hidden Zone represents: - correct answer ✔✔Information that is known to the member and not the counselor
Which type of counseling should a consumer use when a member is preparing for a large purchase? - correct answer ✔✔Preventive
What is NOT a vital counselor skill? - correct answer ✔✔Asking close-ended questions
An example of pacing is when a counselor: - correct answer ✔✔Matches the member's energy level
What is NOT a step in the change process? - correct answer ✔✔Not revising the plan
What decision making tool is best to use when considering all forces in favor or against a plan so decision
can be made? - correct answer ✔✔Force-field analysis
What is the first step of the counseling process? - correct answer ✔✔Collect member data
It is best to divide a budget into which cycle? - correct answer ✔✔Monthly What provides a credit history including debt repayment practices for an individual? - correct answer ✔✔Credit report
When discussing a member's budget analysis, build in assumptions and adjustments to make sure the process allows for a... - correct answer ✔✔12-month cycle
What is not a step that will reduce debt? - correct answer ✔✔Borrowing money from payday lenders
Increasing a monthly payment beyond the minimum required by the credit issuer is known as: - correct answer ✔✔Paying more on the principal
One advantage of leasing a car is: - correct answer ✔✔Locked into a contract
When determining if a vehicle is affordable, one should consider the: - correct answer ✔✔Purchase price, maintenance costs, insurance costs
What type of savings helps one cope when the unthinkable occurs? - correct answer ✔✔Emergency
A good action plan includes: - correct answer ✔✔A list of steps and timeline for the member to complete
What is NOT an example of ways members may start saving? - correct answer ✔✔Increasing living expenses with each new raise
One way to overcome a member's objection to financial counseling is to: - correct answer ✔✔Express confidence in member's ability to address the problem
You cannot help couples and families who have difficulties talking through money issues by: - correct answer ✔✔Meeting with members separately for financial counseling
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