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HCAHPS and NDNQI (3) EXAM WITH QUESTIONS AND VERIFIED ANSWERS
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HCAHPS and NDNQI (3) EXAM WITH QUESTIONS AND VERIFIED ANSWERS...
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HCAHPS and NDNQI (3) EXAM WITH QUESTIONS AND VERIFIED ANSWERS Describe HCAHPS is the first standardized and publicly reported survey of patient satisfaction in healthcare. It is government-based and asks the same questions t o all hospitals, ensuring a fair playing ground. -As part of quality reporting What are the three goals of the HCAHPS? - ANSWER -provides similar objective data on patient satisfaction with the hospital. -encourages hospitals to enhance quality because it is reported (VERY IMPORTANT). -improves public accountability by increasing openness. What are the components of the HCAHPS? - ANSWER: Communication with nurses. -communication with doctors. -The ANSWER of hospital staff -communication regarding medication. -Discharge information -Care Transition - cleanliness of the hospital environment - Quietness of the hospital setting The overall rating of the hospital -recommended hospitalThe benefits of buying summaries with Stuvia:
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