100% satisfaction guarantee Immediately available after payment Both online and in PDF No strings attached
Previously searched by you
MNO2602 ASSIGNMENT 1 SEMESTER 2 2024 Which of the following statements are correct? a) A user-based de nition of quality means that if the customer is satisfied, the product has good quality. b) Serviceability and tangibles are dimensions of service$2.94
Add to cart
MNO2602 ASSIGNMENT 1 SEMESTER 2 2024 Which of the following statements are correct? a) A user-based de nition of quality means that if the customer is satisfied, the product has good quality. b) Serviceability and tangibles are dimensions of service
17 views 0 purchase
Course
Quality Management and Techniques (MNO2602)
Institution
University Of South Africa (Unisa)
Book
Operations Management
MNO2602 ASSIGNMENT 1 SEMESTER 2 2024
Which of the following statements are correct?
a) A user-based de nition of quality means that if the customer is satisfied, the product has good quality.
b) Serviceability and tangibles are dimensions of service quality.
c) Supply chain management ...
Which of the following statements are correct?
a) A user-based definition of quality means that if the customer is satisfied, the product has good quality.
b) Serviceability and tangibles are dimensions of service quality.
c) Supply chain management grew out of the value chain. The value chain includes inbound logistics, core processes and
outbound logistics.
d) The trend “customer relationship management” means that marketing is directed at improving communication between
the customer and the supplier.
e) Statistical process control is an engineering-related contribution to quality management.
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller BMZAcademy. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $2.94. You're not tied to anything after your purchase.
