NSG 3100 Exam 2 Questions with 100% Correct Answers | Latest Version 2024 | Verified
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Course
NSG 3100
Institution
NSG 3100
The client's temperature at 8:00 am using an oral electronic thermometer is 36.1°C (97.2°F). If the
respiration, pulse, and blood pressure were within normal range, what would the nurse do next?
1. Wait 15 minutes and retake it.
2. Check what the client's temperature was the last time it was ...
Which one of the following best explains why producers should be alert to changes in clients'
loss exposures?
A. Implemented risk management techniques may prove to be ineffective or become obsolete.
B. Knowledge of such changes will inform their efforts to create a list of experts that can be
called to assist.
C. Producers can aid clients in developing risk management cost allocation plans.
D. Producers have expertise about risk financing through insurance. - ✔✔A. Implemented risk
management techniques may prove to be ineffective or become obsolete.
The processing of almost every claim involves which one of the following activities?
A. Engaging an accident scene reconstruction specialist
B. Determining the amount of damages or extent of loss
C. Subrogating
D. Salvaging - ✔✔B. Determining the amount of damages or extent of loss
Maria is a new producer who wears many hats when forming relationships and then serving her
established customers. In this capacity, which one of the following scenarios most accurately
describes her ongoing work wearing the hat of "claims handler"?
A. Customer Roland directly contacts Maria and she assumes full responsibility for his claim as
she was the first insurance employee to receive the claims information.
B. Juanita directly contacts Maria who sold her a policy to adjust her homeowners claim; Maria
nicely explains she has no further responsibilities after making the sale.
,C. Alex directly contacts Maria after a hailstorm damages his new car the day after he bought a
policy from her, and she handles the claim as he is a brand new customer.
D. Veronica directly contacts Maria for guidance on how to report a stolen car, Maria provides
that, and claims rep Sean takes over after an introduction from Maria. - ✔✔D. Veronica directly
contacts Maria for guidance on how to report a stolen car, Maria provides that, and claims rep
Sean takes over after an introduction from Maria.
Jessie is a new customer service representative (CSR) at the Winfield Agency. Jessie usually
engages in all the following activities, EXCEPT:
Select one:
A. Answering billing inquiries
B. Explaining coverage
C. Reporting new claims
D. Determining coverage quotes - ✔✔D. Determining coverage quotes
Michael is a commercial lines underwriter. He received a risk control report on a new business
that he had recently written with Laura, one of his producers. After reviewing the report, Michael
contacted Laura to let her know that they needed to process a policy change request adding a
new classification and some exposures to the general liability policy. These activities are
occurring during which one of the following steps of the underwriting process?
Select one:
A. Determine an appropriate premium
B. Issue required documents
C. Monitor the underwriting decision
D. Evaluate the application - ✔✔C. Monitor the underwriting decision
, Earned premiums are the portion of written premiums that
Select one:
A. Apply to the part of the policy period that has already occurred.
B. Apply to the part of the policy period that follows a loss.
C. Are billed at the beginning of the policy period.
D. Are available to generate investment income. - ✔✔A. Apply to the part of the policy period
that has already occurred
Which one of the following is the correct formula for calculating an insurer's combined ratio?
Select one:
A. Investment income ratio + premium income ratio
B. Investment income ratio + overall operating ratio
C. Loss ratio + underwriting ratio
D. Loss ratio + expense ratio - ✔✔D. Loss ratio + expense ratio
Oscar's custom-built vehicle looks like a sausage sandwich on wheels. He plans to drive it to
special events at schools around the country where it will serve as a mobile billboard to promote
his product. Oscar is surprised to learn that insurers are reluctant to insure his vehicle because it
fails to meet one of the ideal characteristics of an insurable risk. Which characteristic is Oscar's
vehicle least likely to meet?
Select one:
A. Definite and measurable
B. Independent and not catastrophic
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