ACE Health Coach-Lesson 1: Becoming
and ACE Health Coach
The four aptitudes of "the art of living" include the ability to enjoy and make
choices.
•the ability to continuously develop
•the ability to perceive meaning
INNER CRITICAL VOICE.
self-talk
Emotional intelligence
the ability to perceive one's sentiments as well as those of others
Emotional intelligence comprises four competencies:
•self-awareness
•self-regulation
•empathy
•Social skills
SWOT Analysis:
S=Strengths
,W=Weaknesses
O=Opportunities
T=Threats
DISC Model:
D = Dominant, driving, a doer.
I = inspiring, fascinating, and engaging.
S=supportive, steady, and stable.
C = Cautious, competent, and careful.
Four-step approach for confirming understanding:
1. Use affirming statements.
2. Provide a summary of crucial facts.
3. Inquire whether your knowledge is correct.
4. Clarify any misunderstandings.
Language of Closure
turn away or sit with arms and legs crossed.
Language of Openness
shown with extended arms, legs, and feet pointed toward the customer, and relaxed
and sustained eye contact.
•Leaning forward indicates interest.
, •Attentiveness is indicated by a small forward tilt of the head.
•A small lateral tilt of the head indicates inquiry.
•slow nodding, curiosity noises, and a furrowed brow indicate concentration.
There are eight techniques to assess when a connection has been made:
1. People make extra effort.
2. People express favorable sentiments.
3. Individuals display trust.
4. People can express themselves more freely.
5. People are satisfied with what they are doing.
6. People demonstrate an emotional connection.
7. People become emotionally charged when they are together.
8. People are becoming more synergistic, and their combined efficacy exceeds the
sum of their individual contributions.
Motivational interviewing
a client-centered strategy to assist clients who are ambivalent about change
Six bad listening habits:
•the faker
•The interrupter
•the intelligent or rational listener.
•the ANSWER creator.
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