Introduction to Counseling
UNIT 1 INTRODUCTION TO COUNSELING and Characteristics of a
Counselor
AND CHARACTERISTICS OF A
COUNSELOR
Structure
1.0 Introduction
1.1 Objectives
1.2 Definition of Counseling
1.2.1 Counseling and Guidance
1.2.2 Characteristics of Guidance
1.2.3 Counseling and Psychotherapy
1.3 Halmark of a Counselor
1.4 Characteristics of a Counselor
1.4.1 Educational Qualities of a Counselor
1.4.2 Education and Training
1.4.3 Licensure
1.4.4 Other Qualifications
1.4.5 Certification and Advancement
1.4.6 Counselor and Values
1.5 Let Us Sum Up
1.6 Unit End Questions
1.7 Suggested Readings
1.0 INTRODUCTION
This unit deals with counsllor, counseling and guidance issues. We start with the
definition of Counseling and guidance and differentiate guidance from
counseling. Then we take up characteristics of counseling and guidance and
differentiate counseling from psychotherapy. Then we deal with the counsellor
and the important aspects of a cousnellor. Then we take up the characteristics of
a counsellor. We elucidate the typical training and educational qualifications to
make a person a counsellor and provide information regarding licensing of
counselors to practice both in India and other countries. Then we elucidate the
other qualifications of counselors, the certification and advancement in the field.
Then we deal with the values of the counselors and how they use the same in the
profession.
1.1 OBJECTIVES
After reading this unit, you will be able to:
• Describe the concept of counseling;
• Define counseling psychology;
• Explain the difference between counseling and guidance;
• Explain the role and characteristics of a counselor;
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,Introduction • Describe the personal and academic qualification and training required of a
counselor; and
• Analyse the role of values in counseling.
1.2 DEFINITION OF COUNSELING
Counseling is distinguished from other mental health disciplines by both its history
and its emphasis. It focuses on development and the prevention of serious mental
health problems through education and short term treatments. It emphasises on
growth as well as remediation. It focuses on providing therapeutic treatments to
clients who experience a wide variety of symptoms. It is also one of the largest
specialty areas within psychology.
Counseling as a profession is relatively new. It grew out of the guidance
movement, in opposition to traditional psychotherapy. In order to understand
what counseling is, you must first understand these concepts.
Counseling is often performed face to face in confidential sessions between the
counselor and client(s). However, counselling can also be undertaken by
telephone, in writing and, in these days of the Internet, by email or video
conferencing. Counselling can and may take many different formats to bring a
person to a better understanding of himself and others. It can therefore be seen
that counselling can be of benefit to a person experiencing problems in finding,
forming, and maintaining relationships.
It is the ability to listen and respond in a way that will help others solve their own
problems and attain their potential. It is the art of helping others arrive at the
right answer by their own analysis of the situation and the facts. It has to be done
skillfully without an attempt to influence the values and beliefs of the client.
Counseling involves talking with a person in a way that helps the person solve
a problem or helps to create conditions that will cause the person to understand
and/or improve his behaviour, character, values or life circumstances. It is
a process that enables a person to sort out issues and reach decisions affecting
their life. Often counselling is sought out at times of change or crisis, however it
need not be so as counselling can also help us at any time of our life.
It emphasises on exploration and understanding the problem and stresses the
idea of professional relationship and the importance of self determined goals (of
course by the client). It should be differentiated from advice giving or directing.
It should be noted that counselling is a principled profession.
Biswalo (1996) defines counselling as a process of helping an individual to
accept and to use information and advice so that he/she can either solve his/her
present problem or cope with it successfully. Counselling depends heavily on
information.
According to British Association for Counseling and Psychotherapy (2002),
counseling takes place when a counselor sees a client in a private and confidential
setting to explore a difficulty a client is having, distress that the client may be
experiencing or perhaps the client’s dissatisfaction with life or loss of a sense or
direction and purpose.
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,Both the American Counseling Association (ACA) and Division 17 of the Introduction to Counseling
and Characteristics of a
American Psychology Association have defined counseling on numerous Counselor
occasions. These definitions contain a number of common points, some of which
are as follows:
• Counseling is a profession.
• Counseling deals with personal, social, vocational empowerment, and
educational concerns.
• Counseling is conducted with persons who are considered to function within
the normal range.
• Counseling is theory based and takes place in a structured setting.
• Counseling is a process in which clients learn how to make decision and
formulate new ways of behaving, feeling and thinking.
• Counseling encompasses various subspecialties.
Now let us see how counseling is different from guidance.
1.2.1 Counseling and Guidance
Let us now see the difference between counseling and guidance. “Guidance is a
term used to denote the process of helping an individual to gain self understanding
and self direction (self decision making) so that he can adjust maximally to home,
schools or community environment.” (Biswalo, 1996).
Guidance is giving leadership, supervision, direction, or professional guidance
for future actions. Guidance has more to do with something that you are not sure
of or something that you don‘t know about and you have some one who is familiar
with explaining it to you while counselling has something do do with something
that you have trouble with.
Someone who provides guidance offers you suggestions how to explore various
alternatives. Counseling may also offer suggestions, but it also tries to teach you
methods for reaching your goals and can help you determine what your goals
are. In practice there may be no difference between the two, because it depends
how people practice each technique and how they interpret their skills
Guidance is pre problem, that is there is no specific problem that is identified in
an individual.
Counseling is post problem, meaning a problem has already been identified and
therefore the counselor helps to address the problem but not to solve it.
Counseling is not giving opinion, instruction or advice, it is using facilitative
listening and questioning to allow the client to choose the best solution for a
problem. Counseling is based on a wellness model rather than a medical model.
Authors such as Hershenson and Strein (1991); and Palmo, Shosh and Weikel
(2001) emphasised that counselors are concerned about the client’s environment
with a more global view than other professionals as well as a concern that goes
beyond treating dysfunction or pathology and dealing with the clients’ self-
awareness, personal growth, and wellness.
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, Introduction Guidance refers to the act or process of guiding. Guidance is a type of counseling,
such as that provided for students seeking advice about vocational and educational
matters.
1.2.2 Characteristics of Guidance
Guidance is a continuous process such that it a regular service, which is required
at every stage for every person, not only for the problematic situations and
abnormal people. It is a positive program geared to meet the needs of all people.
It is needed right from early childhood, adolescence through adulthood and old
age.
It is both generalised and a specialised service. It is a generalised service because
teachers, lecturers, advisors, deans, parents and elders, all play a part in guidance.
It is a generic term as it includes information giving and research activities. It is
a specialised service because specially qualified personnel as counselors,
psychiatrists, psychologists join hands to help Individuals to adjust to the
environment.
Thus we see that guidance is more information oriented and addresses the
developmental issues. On the other hand, counseling is more remedial in nature,
aimed at helping the person deal with the problems and conflicts in his life.
1.2.3 Counseling and Psychotherapy
Psychotherapy, or personal counselling with a psychotherapist, is an intentional
interpersonal relationship used by trained psychotherapists to aid a client or patient
in problems of living. Traditionally it focuses on serious problems associated
with intrapsychic, internal, and personal issues and conflicts. Characteristically,
it emphasises the following issues:
• The past more than the present
• Insight more than change
• The detachment of the therapist
• The therapist’s role as an expert
Psychotherapy usually involves a long term relationship that focuses on
reconstructive change. It is provided in both outpatient and inpatient settings
whereas counseling deals with minor problems of daily living and is usually
provided in outpatient settings.
Self Assessment Questions
1) Define counseling.
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