ANS A person assigned to perform a duty in an aircraft during flight time
9. Connection
ANS A required plane change to arrive at destination
10. Deadheading
ANS Transportation of a crewmember from one point to another in order to cover a trip
11. Customer Service Agent (CSA)
ANS Responsible for assisting customers, whether it's a customer relations, frontline, gate,
cargo, or ground operations employee. Flight attendants interact with customer service
representatives in boarding and deplaning passengers
12. CRJ 200
ANS Bombardier Canadair Regional Jet 50 passengers
One-class cabin
13. CRJ 700 (69 PAX)
ANS Bombardier Canadair Regional Jet
69 passengers
9 first class seats 16
Delta+ seats
2/
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