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COB 300 MANAGEMENT EXAM TWO (PARGAS)
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COB 300 MANAGEMENT EXAM TWO (PARGAS)
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COB 300MANAGEMENT
EXAM TWO
(PARGAS)
Evatee 8/3/24 COB 300
,COB 300 MANAGEMENT EXAM TWO
(PARGAS)
Organizational Culture Answer - "The way we do things around here"
-Important for employee morale, happiness, retention, and productivity.
Organizational Culture Answer - It is an invisible force that leads you into
compliance with the organizational culture
A company's DNA
Factors that influence successful cultures Answer - Adaptability, involvement,
clear mission, consistency
Organizational Culture Answer - system of shared beliefs and values that
develops within an organization and guides the behavior of its members
Also called Corporate Culture
Levels of Organizational Culture Answer - Seen (surface level), Heard
(expressed values and beliefs), Believed (unconscious assumptions and beliefs)
Seen Answer - Symbolic artifacts such as dress code, workers and managers
behavior, what people say
,Heard Answer - How decisions are made and explained, widely shared
assumptions and beliefs
Believed Answer - Buried deep below surface, rarely discussed or though
about
Ricardo Semler's Views Answer - "Forget about the top line"
"Never stop being a startup"
"Don't be a nanny"
"Let talent find it's place"
"Pay for talent not for time"
How Employees Learn Culture Answer - symbols, stories, heroes, rites and
rituals
Symbol Answer - an object, act, quality, or event that conveys meaning to
others
Story Answer - narrative based on true events, which is repeated - and
sometimes embellished upon - to emphasize a particular value
Hero Answer - a person whose accomplishments embody the values of the
organization
Rites and Rituals Answer - activities and ceremonies, planned and unplanned,
that celebrate important occasions and accomplishments in the organization's
life
, Keys to an Organizational Culture Answer - Consistency, Clear mission,
Adaptability, and Employee Involvement
Vision Answer - The desired future state of the organization. Depicts an ideal
but realistic future. Helps define the long term future of the org. Is challenging
and inspirational to employees. Incorporates an understanding of the org.'s
capabilities.
Mission Answer - Is the reason for an org's existence; a statement of purpose.
It clearly identifies what the org. seeks to achieve over the long term. It is NOT
a distinct statement of strategy but is an indicator of the overall direction of the
org.
Example of Mission Answer - "To remove unexploded remnants of war and
improve the lives of victims"
Example of Vision Answer -
Environmental Change Answer - the rate at which a company's general and
specific environments change
Stable Environment Answer - rate of change is slow
Dynamic Environment Answer - Rate of change is fast
Punctuated Equilibrium Theory Answer - Companies go through long periods
of stability in which incremental changes occur, followed by short periods of
dynamic, fundamental change, and then a new equilibrium (stability)
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