Exam (elaborations)
WI DMV Salesperson Info Questions and Answers 2024 / 2025 (Verified Answers by Expert)
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WI DMV Salesperson Info Questions and Answers 2024 / 2025 (Verified Answers by Expert)
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WI DMV Salesperson Info.pdf file:///C:/Users/HP/Desktop/eewwww/WI%20DMV%20Salesperson%WI DMV Salesperson Info
1. What must the advertised price include?
ANS all charges the customer must pay,except sales tax, title, regis fees
2. When can you use the words "free" or "included with"?
ANS Free- customer doesnot need to purchase something to get it
Included with - customer must purchase something to get it
3. When advertising an allowance for a trade-in, what words can you notuse?
ANS -we will pay up to
-appraise your own vehicle
-as much as
4. The dealer's name must be included in advertising.True/False?
ANS True
5. Can you advertise a certain type of vehicle if you know you will not meet anticipated
demand?
ANS No. Unless you know they can be delivered in a reasonabletime.
6. Do you have to tell the customer if a vehicle was flood damaged?
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ANS Yes
,always.
7. If 2 or more vehicles had the same type of damage to them (ex- hail), thenthe ad must
state the type of damage.True/False
ANS True.
8. All ads must state the model year.True/False
ANS True
9. What words can be written to indicate a vehicle is used....like if it is the current year or
previous year?
ANS demonstrator, executive, low mileage, one owner
10. When can you use the words "invoice" or "cost" in ads?
ANS If you also statethat the "Actual dealer cost is, or may be less, due to factory holdback,
rebates, incentives, or other discounts"
11. Can the dealership advertise things like "last of the remaining", "closeout",
"clearance"?
ANS NO. Unless going out of business.
12. Can ads be mixed for lease vehicles and for sale vehicles?
ANS Yes. IF it isclearly stating which vehicles are lease and which are for sale.
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13. Dealer is responsible for giving proper vehicle info. Salesman is respon- sible for
giving the info to the customer. All written AND spoken info must betruthful.True/false
ANS True
14. When does the MSRP label have to be on the vehicle?
ANS Until it is deliveredto its retail purchaser.
15. What is on the dealer supplemental price label? How long does this labelstay on
vehicle?
ANS - optional equipment or accessories installed by dealer
- final dealer price
- any price changes from MSRP including dealer mark-up
- any dealer service fee
- keep label on vehicle until delivered
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