___ is making sense of what is being said.
Ans- active listening
T/F active listening is very tiring.
Ans- true
T/F If you exaggerate eye contact or the like, you will lose credibility.
Ans- true
T/F The effective listener shows interest in what is being said & does not pay
attention to spe...
T/F If you exaggerate eye contact or the like, you will lose credibility.
Ans- true
T/F The effective listener shows interest in what is being said & does not pay
attention to speaker's body language.
Ans- false
, T/F Confronting your biases is one of the components of effective listening.
Ans- true
Which one of the following statements is not true?
Ans- the effective listener maintains constant penetrating contact with the
speakers.
Using a pat on the back, or arm around shoulder are examples of:
Ans- tactile communication
Clothing, grooming, voice, body posture are examples of:
Ans- image communication
Active listening had four essential requirements. Which one of the following is
NOT one of the four?
Ans- compromise
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