Clinical Nurse Leader (CNL)
Certification Reviewed Combined
Set Exam Questions With Revised
Correct Answers
< Already Passed!!>
Generational differences - ANSWER ✔ : 1.
Millennials (1981-1999): grew up with electronics
2. Silent Generation (1925-1945): hold respect for
elders
3. Baby Boomers (1946-1964): question authority
4. Generation Xers (1965-1980): likely to be
skeptical of traditional practices
Professional advocacy - ANSWER ✔ : Actions that
increase the visibility, legitimacy, and viability of the
profession. Lobbying, supporting political issues,
and serving as a role model for other staff members.
Examples of indirect patient care functions -
ANSWER ✔ : Leadership, staff management,
operations, and research.
, Examples of direct patient care functions -
ANSWER ✔ : Patient education, coordination of
care, and communication.
Surge capacity - ANSWER ✔ : Hospital's
maximum occupancy. Code yellow. Identify patients
that can discharge. Consider cancelling scheduled
procedures. Extra beds in hallways. Divert to other
hospitals.
Suprasystems - ANSWER ✔ : Systems outside the
immediate environment of the facility, such as
accrediting agencies and public health systems.
They have a profound effect on the facility.
STAR model to facilitate systems change -
ANSWER ✔ : A change in one area usually
necessitates a change in another area because of
the inter-relatedness of systems. Based on a
diagram with the points of the STAR representing:
strategy, structure, human resources, incentives,
and information/decision making.
Altruism - ANSWER ✔ : Concern for and
advocating for the welfare of clients and staff.
,Unselfish concern for or devotion to the welfare of
others.
-- demonstrates understanding of cultures, beliefs,
and perspectives of others
-- advocates for clients, particularly the most
vulnerable
-- takes risks on behalf of clients and colleagues
-- mentors other professionals
Acountability - ANSWER ✔ : Is the right, power,
and competence to act. Accountability includes the
autonomy, authority and control of one's actions and
decisions.
-- improves outcomes of care
-- serves as a responsible steward of the
environment
-- uses EBP to meet specific needs
-- prevents or limits unsafe or unethical care
practices
Integrity - ANSWER ✔ : Carrying out practice in an
ethical manner and according to standards of
practice.
-- provides honest information
-- documents care accurately and honestly
-- seeks to remedy errors made by self or others
-- demonstrates accountability
, Social justice - ANSWER ✔ : Ensuring patients are
treated in accordance with the laws regarding
access to care in a fair manner without
discrimination.
Upholding moral, legal, and humanistic principles.
-- supports fairness and non-discrimination in the
delivery of care
-- promotes universal access to health care
-- encourages legislation and policy consistent with
the advancement of nursing care and health care
Human dignity - ANSWER ✔ : Showing respect for
the individual and populations, respecting privacy
and confidentiality, and providing culturally
competent care.
DESK model to counsel a team member -
ANSWER ✔ : D: Describe the problem behavior
E: Explain how the problem behavior affects
outcomes and performance
S: Show exactly what steps the person needs to
take to improve
K: Know the consequences (the staff member being
corrected)
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