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MAN 3025 Exam With Complete Solutions Latest Update
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MAN 3025 Exam With Complete Solutions Latest Update
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MAN 3025 Exam With Complete Solutions LatestUpdate
Intellectual Capital - correct answers the total sum of a workforce's knowledge and ability that can be used for the
organization's benefit
Workforce Diversity - correct answers creating and maintaining a workforce that is represented by groups of groups of
people of different age groups, ethnicities, genders, races, religions, and sexual orientations
Prejudice - correct answers Having preconceived unreasonable attitudes regarding members of a certain demographic,
population, or group.
Discrimination - correct answers when members of a particular group are given substandard and unfair treatment in the
organization
Glass Ceiling Effect - correct answers an unseen barrier that stops minority groups and women from attaining high
positions in organizations, despite adequate experience and qualifications.
Globalization - correct answers the process by which different countries and regions have become interdependent in
regard to resources, markets, and competition; driven by new developments in technology
Portfolio Worker - correct answers a person who can adapt to different jobs and careers due to possessing many
different types of skills
Organization - correct answers an arrangement of workers who collaborate to accomplish a collective goal; organizations
achieve what one person CAN NOT.
Open System - correct answers a system that both responds to, and has an effect on its environment; by taking
resources (inputs) and changing them into goods or services (outputs) for its customers
Productivity - correct answers the cost of various inputs compared to the value of the outputs
,Two Main Elements of Productivity - correct answers Efficiency and Effectiveness
Performance Efficiency (input) - correct answers a measure of input that describes how well resources were used in
completing an objective
Performance Effectiveness (output) - correct answers a measure of output in the form of a goal or objective
accomplishment
Manager - correct answers Supervises employees and also acts as a driving force to direct and enhance the performance
of other workers.
Administrator - correct answers Manager for a non-profit or government organization
Levels of Managers - correct answers Supervisors, Middle Managers, Top Managers
Supervisor - correct answers Lowest level management position; on the front lines, in charge of managing employees
who are not in managerial positions.
Middle Managers - correct answers Monitor and lead large divisions that are made up of numerous smaller business
units; eg, plant managers, general managers, and divisional managers
Top Managers - correct answers in charge of leading and managing either the whole organization or a large part of it; eg,
President, Vice President, CEO
Types of Managers - correct answers Line Managers, Staff Managers, Functional Managers, General Managers
Line Managers - correct answers oversee employees "on the front lines" who create the goods and/or services;
interaction with employees is on a daily basis.
Staff Managers - correct answers support the line workers with certain tech skills; eg, director of HR
, Functional Managers - correct answers have expertise in a single area, such as production, accounting, HR, sales, or
marketing
General Managers - correct answers have an area of responsibility that encompasses many of the above functional areas
Upside-Down Pyramid - correct answers Base(top) level- Clients and Customers
Top Middle level- Operating Workers
Lower Mid level- Mid level managers and team leaders
Last(pointed end) - Top Managers
Management - correct answers Planning, Organizing, Leading, and Controlling
Planning - correct answers the psychological process of determining appropriate activites that achieve the objectives
and goals of organization
Organizing - correct answers comes after planning, and is the process of coordinating financial, physical, and human
resources to accomplish the plan in place.
Leading - correct answers motivating others to accomplish goals and objectives by fostering enthusiasm and dedication
Controlling - correct answers keeping track of performance and taking corrective action if the expected outcomes are
not reached.
Managerial Roles - correct answers Interpersonal Roles, Informational Roles, and Decisional Roles
Interpersonal Roles - correct answers the way a manager communicates with others;
Leader-motivation
Figurehead-implementing new policies to act out
Liasion-acts as "go between" to coordinate activies
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