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2024 MORTUARY MANAGEMENT EXAM 1 WITH 100% CORRECT ANSWERS
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2024 MORTUARY MANAGEMENT EXAM 1 WITH 100% CORRECT ANSWERS
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2024 MORTUARY MANAGEMENTEXAM 1 WITH 100% CORRECT
ANSWERS
Hesped - CORRECT ANSWERS-Eulogy or true evaluation of the deceased's life
that is part of the funeral service
Kaddish - CORRECT ANSWERS-Prayer recited for the dead by the direct
mourners (parents, siblings, spouse, children) at the conclusion of the
interment service. That is the first time it is recited; children (for their
parents) repeat it at every service for eleven months. Other mourners
obligated to say it for 30 days.
3 criteria regarding personal appearance of transfer personnel - CORRECT
ANSWERS-1. Clean & neat appearance
2. Appropriate dress
3. Conformity with local customs and traditions
When should the general price list be presented? - CORRECT ANSWERS-
When you begin to discuss...
1. The type of funeral or disposition you can arrange
2. The specific goods & services you offer
3. The prices of your goods & services
Reasons for making funeral arrangements in advance of need - CORRECT
ANSWERS-1. Make personal wishes known to the next of kin
2. Intelligent and informed decisions can be made with less emotion
3. Survivors are relieved of financial burden in the case of pre-funded
arrangements
4. Reduction of assets for Medicaid eligibility in the case of pre-funded
arrangements
5. Peace of mind
Revocable contract - CORRECT ANSWERS-Agreement which may be
terminated by the purchaser at any time prior to the death of the beneficiary
, Irrevocable contract - CORRECT ANSWERS-An agreement for future funeral
services which cannot be terminated or canceled prior to the death of the
beneficiary
Guaranteed contract - CORRECT ANSWERS-Funeral home promises that the
services and merchandise will be provided at the time of need for a sum not
exceeding the original amount on contract. This is regardless of the current
prices associated with providing the services & merchandise at the time of
death.
Non-Guaranteed Contract - CORRECT ANSWERS-Funeral home promises to
apply the amount pre-paid to the balance due. Cost will be based on the
current price for the services and merchandise at the time the death occurs.
Can't guarantee a price you don't have control over.
State & federal regulations - CORRECT ANSWERS-Contracts are state
specific. Federal regulations will dictate state regulations.
Funeral procession (back to front) - CORRECT ANSWERS-(back)Friends -
immediate family - next of kin - coach - pallbearers - honorary pallbearers -
lead car(front)
Honorarium - CORRECT ANSWERS-A payment given for professional services
that are rendered nominally without charge.
Aron - CORRECT ANSWERS-Hebrew meaning container. Casket made entirely
of wood with no metal parts or animal glues
Cantor - CORRECT ANSWERS-Religious singer who assists the clergy. Assists
the Rabbi in Jewish faith. Assists the priest in Eastern Orthodox faith
El Malei Rachamin - CORRECT ANSWERS-Memorial service, "God full of
compassion", last prayer of the funeral service, sometimes referred to as the
Malei
Cash advance - CORRECT ANSWERS-any item of service or merchandise
described to a purchaser as a "cash advance", "accommodation", "cash
disbursement" or similar item
Cash advance item - CORRECT ANSWERS-any item obtained from a third
party and paid for by the funeral provider on the purchaser's behalf. Cash
advance items may include, but are not limited to; cemetery or crematory
services, pallbearers, public transportation, clergy honoraria, flowers,
musicians, singers, nursers, obituary notices, gratuities and death
certificates.
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