Language Check - CORRECT ANSWER- - "Sustainability" 50%; today's umbrella
- "CSR" 25%
- CSR was umbrella in 1990's when only 20% used sustainability
Big 3 Requirements - CORRECT ANSWER- - Can you manage money
- Can you mange people
- Can you engage with stakeholders (many fall short): Michael Hastings KPMG; Warby
Parker and B-corp examples
CSR View Change - CORRECT ANSWER- - Old shareholder value (20th century)
- New stakeholder value (21st century)
Responsibility - CORRECT ANSWER- - The ability or authority to act on one's own without
supervision
Responsibile Leadership - CORRECT ANSWER- - Making business decisions that take into
account all stakeholders such as workers, clients, suppliers, the environment, the community,
and *future generations*
Katrina/Walmart Case (2005) - CORRECT ANSWER- - 18,000 dead; 600,000 pets dead; 200
people unaccounted for
- Over 100 stores in hurricane zone; sent 2,500 trucks in for relief (Hub and Spoke system)
- Walmart prioritized 3 main categories
1. People: jobs
,2. Operations: opened stores
3. Community: free supplies (bulldozed entrance)
Pros of Walmart - CORRECT ANSWER- - Low prices
- Community engagement
- Convenience
- Sustainability
- 2.3 million employees
Cons of Walmart - CORRECT ANSWER- - Workforce issues
- Downtown declines
- Closed culture
- Legal issues (17 new lawsuits each day)
- Bribery in Mexico
Doug McMillon - CEO Walmart - CORRECT ANSWER- - By 2025 zero waste in 4 largest
markets
- 100% renewable energy
- Transparency & quality leader
- Forests: zero net deforestation
- Food: 2x sales local, less additives and sugar
- 100% recycled packaging
- Ladder of opportunity jobs/careers (training 250k)
- $20 billion WBE, MBE
- Human rights: international sourcing
- Communities: $1.4 billion in donations/year
- $25 million fund disaster relief
- Sustainability throughout supply chain
What Makes a Good Citizen - CORRECT ANSWER- *Same exact list goes for a company*
- Conscious of actions
, - Get involved / help those in need
- Respect
- Pay taxes
- Recycle
- Productivity / contribution to society
3 Parts of Citizenship - CORRECT ANSWER- - Corporate social responsibility (obligation
and accountability)
- Corporate social responsiveness (action and activity)
- Corporate social performance (outcomes and results)
Business & Responsibility - A License to Operate - CORRECT ANSWER- *Positive CSR is
key to our license to operate*
CSR Business Case - The Big 6 Reasons - CORRECT ANSWER- - Innovation
- Cost savings
- Brand differentiation
- Long term thinking
- Customer engagement
- Employee engagement
4 Ways Businesses Respond to CSR pressure - CORRECT ANSWER- - Defensive (Garments
- labor workers)
- Cost/Benefit (Dupont - air as an externality)
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