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TEST BANK FOR Ch.1 Management and Organizations.
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TEST BANK FOR Ch.1 Management and Organizations.
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TEST BANK FOR Ch.1 Management andOrganizations.
Manager - ANSSomeone who coordinates and oversees the work of other people so that
organizational goals can be accomplished.
Why are Managers so Important? - ANSOrganizations need their managerial skills and abilities
more than ever in these uncertain, complex, and chaotic times.
Managerial skills and abilities are critical in getting things done.
The quality of the employee/supervisor relationship is the most important variable in productivity
and loyalty.
First Line Managers - ANSIndividuals who manage the work of non-managerial employees.
Middle Line Managers - ANSIndividuals who manage the work of first-line managers.
Top Managers - ANSIndividuals who are responsible for making organization-wide decisions
and establishing plans and goals that affect the entire organization.
Organization - ANSA deliberate arrangement of people assembled to accomplish some specific
purpose (that individuals independently could not accomplish alone).
Common Characteristics of Organizations - ANShave disinct purpose (goal) , composed of
people, have a deliberate structure
Management - ANSinvolves coordinating and overseeing the work activities of others so that
their activities are completed efficiently and effectively.
Efficiency - ANS"Doing things right"
Getting the most output for the least inputs
Effectiveness - ANS"Doing the right things"
Attaining organizational goals
What are the four main management functions? - ANSplanning, organizing, leading and
controlling
Planning - ANSDefining goals, establishing strategies to achieve goals, and developing plans to
integrate and coordinate activities.
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