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Test bank For Organization and Management Test 1
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Test bank For Organization and Management Test 1
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Test bank For Organization andManagement Test 1
Fayol's Five Functions - ANSplanning, organizing, command, coordination, and control
Effectiveness - ANSpromptly achieving a specific objective
Efficiency - ANSThe measurement of resources required to achieve an objective weighed
against what was actually accomplished
Entrepreneurship - ANSpursuing opportunities without regard to resources currently under
one's control
Scientific management - ANSDeveloping performance standards on the basis of systematic
observation and experimentation
Organizational behavior - ANSA modern approach seeking to discover the causes of work
behavior and to develop better management techniques
Universal approach - ANSAssumes all organizations require the same rational management
process
Operational approach - ANSProduction-oriented field of management dedicated to improving
efficiency and cutting waste
Operations management - ANSThe process of transforming material and human resources into
useful goods and services
Open system - ANSSomething that depends on its surrounding environment for survival
Closed system - ANSA self-sufficient entity
Glass ceiling - ANSThe transparent but strong barrier keeping women and minorities from
moving up the management ladder
Managing diversity - ANSThe process of helping all employees including women and minorities
reach their full potential
Corporate Social Responsibility - ANSThe idea that business has social obligations above and
beyond making a profit
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