UNIQLO AA EXAM/8 QUESTIONS
AND ANSWERS 2024
Our Three Promises - -Keep the sales flow clean
-We provide clean shopping environments.
Prevent stock shortages of advertised item
-Notify us about out of stock items on the sales floor.
We will immediately check other store's inventory or recommend alternative
items.
Accept product returns and exchanges within 30 days of purchase
-Returns and exchanges will be accepted when items are in the original
selling condition with the original purchase receipt.
Returns will only be accepted at the original purchase location to the original
form of payment, exchanges will be accepted at any store.
-The 4th Frontier - -Challenge, Take Action, Achieve
-UNIQLO's Basic Policy - -Serve customers kindly with a smile
-friendly service
Be courteous and make sure to greet every customer
-courtesy
Keep everything clean
-cleanliness
Be quick and energetic
-fast and lively
Nothing out of stock and no slow-moving items
-0--zero
Customers are always the top priority
-customers always come first
-5S - -Seiri (Sort)
-sort out the necessary and discard everything else.
Seiton(Systematic Arrangement)
-clearly set and label the location of each item for ease of use.
Seiso(Spotless)
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