Organizational Behavior correct answers -Understand the impact that individuals, groups, and structure have on employee behavior within organizations
-Apply OB knowledge toward improving organizational effectiveness
Task Behavior correct answers -Meeting or exceeding the core duties and respons...
MGT 325 Exam #1 || 100% CORRECT ANSWERS.
Organizational Behavior correct answers -Understand the impact that individuals, groups, and
structure have on employee behavior within organizations
-Apply OB knowledge toward improving organizational effectiveness
Task Behavior correct answers -Meeting or exceeding the core duties and responsibilities of a
given job
-Contribute to technical core (i.e., production of a good or provision of a service)
-Formally recognized as part of the job
-e.g. professor at MSU
-Most important performance outcome
-Clearest ties to organizational effectiveness (efficiency transforming inputs -> outputs)
All human resource functions revolve around task behavior
Citizenship Behavior correct answers -Voluntary behavior that contributes to the social and
psychological environments at work
-Discretionary
-Less job-specific than task behavior
-Not necessarily rewarded
-e.g., OCB at the golf course
OCBO correct answers -Citizenship Behavior directed at organizations
-Conscientiousness (going beyond minimal requirements, conserving resources)
-Civic Virtue (active involvement in company)
-Sportsmanship (tolerating inconveniences, not complaining)
Counterproductive Behavior correct answers -Voluntary behavior that harms the well-being
of the organization and/or its members
-Discretionary
-Less job specific than task behavior
-May be overt (hot) or covert (cold)
-e.g., CWB at the golf course
CWBO correct answers -Counterproductive Behavior directed at an organization
-Production Deviance (purposefully working slow or incorrectly, alcohol and drug use,
cyberloafing)
-Property Deviance (sabotage, neglect, theft)
Withdrawal Behavior correct answers -Behavior (or lack therefore!) that signals
disengagement from job or organization
-Not being at work when scheduled or needed
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