RHFAC Exam Questions And Answers
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built environment - ANS physical spaces and places where people live, work, learn and
play
accessibility - ANS degree to which a product, device, activity, facility, service or
environment allows everyone to participate fully and is available to everyone on an equal basis
Meaningful access - ANS access that meets the real accessibility needs of all users of a
Site, regardless of their physical ability
Seeing - ANS sensory disability, includes people with blindness and low vision
Hearing - ANS sensory disability, includes people with partial hearing loss to total hearing
loss
Physical disabilities - ANS includes mobility, flexibility, dexterity, and pain
Learning disabilities - ANS affects acquision, organization, retention, understanding or
use of verbal or non-verbal information
Developmental disabilities - ANS occur from birth or early childhood, inhibit or delay an
individual's ability to perform a number of tasks
Mental health related - ANS disorders that affect mood, thinking and behaviour
Memory - ANS affects storage, retention, and recollection of memories
Communication disabilities - ANS impact speaking or understanding spoken language,
can overlap with other challenges such as learning difficulties, cognitive challenges, or an
aspect of autism spectrum disorders, mental health-related problems, or hearing-related
conditions
Visible vs. invisible disabilities - ANS physical are often visible, learning disability or
mental health are hidden
Medical model of disability - ANS disability as a medical condition and expects the person
with the disability to change to fit with society
, Social model of disability - ANS method of looking at the disability experience considers
an individual's needs in the context of wider society. Focuses on barriers created by society
Barriers to Accessibility - ANS Accessibility for Ontarians with Disabilities Act identifies
five barriers—attitudinal, architectural and physical, organizational or systemic, information or
communications, technology
attitudinal barriers - ANS behaviours, perceptions and assumptions that discriminate
against persons with disabilities
Assuming a person with a physical disability is not capable of being employed,
Assuming a person with hearing loss cannot effectively communicate socially or in a work
setting,
Assuming that someone with vision loss cannot navigate public transportation, city streets or
even a filing cabinet,
Assuming that a person with mental health issues cannot handle stress.
Architectural or Physical - ANS elements of buildings or outdoor spaces that block or limit
access to persons with disabilities,
Sidewalks, hallways, and doorways that are too narrow for a wheelchair, scooter or walker,
Counters or desks that are too high for persons of short stature or someone using a wheelchair,
or other mobility device, to interact with staff or to carry out a transaction,
Poor lighting that makes it difficult for a person with low vision to see or for someone who
lip-reads or uses sign language,
Doorknobs that are difficult to grasp for a person with arthritis, telephones that are not equipped
with telecommunications devices for people who are deaf or hard of hearing,
lack of visual fire alarms could mean that a person with a hearing disability is working in an area
that is unsafe for them.
Organizational or Systemic - ANS policies, procedures or practices that discriminate and
prevent people with disabilities from participating fully in an opportunity available to others,
An employment equity program that does not provide a hiring process that is open to people
with disabilities:
No hiring forms/applications in Braille, large print or other alternative formats,
No telephone device for the deaf (TDD) so that people with hearing loss can talk directly to HR
staff,
Physically inaccessible offices,
Rigid office hours or dress codes
