IICRC CCT STUDY GUIDE,QUESTIONS
WITH THE CORRECT ANSWERS
What was added to 5th generation nylon fibers? - correct answer-Stain resistance
A rotary shampoo machine helps deliver? - correct answer-Agitation
A single strand of fiber is called a ___ - correct answer-Filament
A tightly twisted cut pile carpet usually 1/2 to 1" in height is called a ____ - correct
answer-Saxony
Adding a pattern to the carpet after it is made is called ____ - correct answer-Print
dyeing
What is not allowed on 5th generation carpeting? - correct answer-Cationic
What might be found around edges, under doorways? - correct answer-Filtration soil.
Black line
Reducing agents remove color by? - correct answer-Removing oxygen from the dye
Oxidizing agents add color by? - correct answer-Adding oxygen
Carpet manufacturers require what chemicals on 5th generation nylon to not void
warranties - correct answer-pH <10. Non-cationic
What causes cellulosic browning? - correct answer-Over wetting, slow drying,
alkalinity and age
Chlorine bleach will dissolve? - correct answer-Wool and Silk
Common medication that causes color loss it? - correct answer-Benzoyl Peroxide
What are tufted carpet major components? (4) - correct answer-Pile, Primary
backing, Latex adhesive, 2nd Backing
,During hot water extraction, how is vacuum efficiency measured? - correct answer-
Inches of lift, cubic feet airflow gauge
Filtration soiling occurs when...? - correct answer-Concentrated air volume flows
through confined space
Fluorochemicals increases what? - correct answer-Surface tension
What is the primary function of fluorochemicals - correct answer-Resist penetration
and improve vacuum
Coffee and tea are what kind of stains? - correct answer-Tannin
How big is a micron? - correct answer-1 millionth of a meter
How can most problems on the job site be avoided? - correct answer-Pre-
understanding with the customer
How is fusion bonded carpet created - correct answer-Tufting between 2 tiles, then
cut.
How can I reduce wicking in carpets? - correct answer-Thorough cleaning with fast
dry time
Burn test smell: Celery - correct answer-Nylon
Burn test: Burnt meat - correct answer-Acrylic
Burn test: Burning hair - correct answer-Wool
Burn test: Sweet and fruity - correct answer-Polyester
What was added to 4th generation nylon? - correct answer-Fluorochemical
Where will you find the most dry soil in a home? - correct answer-Entrances
Most soils are ____? (Acidic, basic, alkaline) - correct answer-Acidic
Most cleaning agents are ___? (Acidic, basic, alkaline) - correct answer-Alkaline
What are the 5 methods of carpet cleaning? - correct answer-1. Absorbent
Compound
2. Absorbent pad/bonnet cleaning
3. Dry Foam/Encapsulation
4. Shampoo
5. Hot Water Extraction
Polyester is a by product of? - correct answer-Plastic bottle recycling
, Powder cleaning works through a process called - correct answer-Absorption and
adsorption
Stain blockers prevent stains from becoming - correct answer-Permanent
The ability of a carpet to spring back to it's original shape after traffic is called ____ -
correct answer-Resiliency
The most common dye used in nylon is - correct answer-Acid dye- continuous
process
The 4 fundamentals of a good cleaning process - correct answer-1. Dry Soil
Removal
2. Soil Suspension
3. Extraction
4. Drying
What is the numerical range of the pH scale - correct answer-0-14
The pH shows relative strength but not the ____ - correct answer-Concentration or
dilution
What % of dry soil is in the carpet? - correct answer-74-79%
What are the fundamentals of soil suspension? (4) - correct answer-Chemicals
Heat
Agitation
Time
What are the 3 categories of soil? - correct answer-1. Insoluble
2. Water soluble
3. Solvent soluble
What can cause streaks to occur in carpet cleaning? - correct answer-Not
overlapping strokes, plugged jets, plugged valves
What causes reappearing spots? - correct answer-Detergent residue or wicking
What changes when indicator dyes appear visible? - correct answer-Rapid pH
change (pH shock)
What color will the carpet be with color loss? - correct answer-Lighter
What component extends the life of carpet? - correct answer-Padding
What prevents the dye blockers' ability in 5th generation nylon? - correct answer-
Cationic or ph>10
What does heat do for cleaning processes? - correct answer-Speed it up
WITH THE CORRECT ANSWERS
What was added to 5th generation nylon fibers? - correct answer-Stain resistance
A rotary shampoo machine helps deliver? - correct answer-Agitation
A single strand of fiber is called a ___ - correct answer-Filament
A tightly twisted cut pile carpet usually 1/2 to 1" in height is called a ____ - correct
answer-Saxony
Adding a pattern to the carpet after it is made is called ____ - correct answer-Print
dyeing
What is not allowed on 5th generation carpeting? - correct answer-Cationic
What might be found around edges, under doorways? - correct answer-Filtration soil.
Black line
Reducing agents remove color by? - correct answer-Removing oxygen from the dye
Oxidizing agents add color by? - correct answer-Adding oxygen
Carpet manufacturers require what chemicals on 5th generation nylon to not void
warranties - correct answer-pH <10. Non-cationic
What causes cellulosic browning? - correct answer-Over wetting, slow drying,
alkalinity and age
Chlorine bleach will dissolve? - correct answer-Wool and Silk
Common medication that causes color loss it? - correct answer-Benzoyl Peroxide
What are tufted carpet major components? (4) - correct answer-Pile, Primary
backing, Latex adhesive, 2nd Backing
,During hot water extraction, how is vacuum efficiency measured? - correct answer-
Inches of lift, cubic feet airflow gauge
Filtration soiling occurs when...? - correct answer-Concentrated air volume flows
through confined space
Fluorochemicals increases what? - correct answer-Surface tension
What is the primary function of fluorochemicals - correct answer-Resist penetration
and improve vacuum
Coffee and tea are what kind of stains? - correct answer-Tannin
How big is a micron? - correct answer-1 millionth of a meter
How can most problems on the job site be avoided? - correct answer-Pre-
understanding with the customer
How is fusion bonded carpet created - correct answer-Tufting between 2 tiles, then
cut.
How can I reduce wicking in carpets? - correct answer-Thorough cleaning with fast
dry time
Burn test smell: Celery - correct answer-Nylon
Burn test: Burnt meat - correct answer-Acrylic
Burn test: Burning hair - correct answer-Wool
Burn test: Sweet and fruity - correct answer-Polyester
What was added to 4th generation nylon? - correct answer-Fluorochemical
Where will you find the most dry soil in a home? - correct answer-Entrances
Most soils are ____? (Acidic, basic, alkaline) - correct answer-Acidic
Most cleaning agents are ___? (Acidic, basic, alkaline) - correct answer-Alkaline
What are the 5 methods of carpet cleaning? - correct answer-1. Absorbent
Compound
2. Absorbent pad/bonnet cleaning
3. Dry Foam/Encapsulation
4. Shampoo
5. Hot Water Extraction
Polyester is a by product of? - correct answer-Plastic bottle recycling
, Powder cleaning works through a process called - correct answer-Absorption and
adsorption
Stain blockers prevent stains from becoming - correct answer-Permanent
The ability of a carpet to spring back to it's original shape after traffic is called ____ -
correct answer-Resiliency
The most common dye used in nylon is - correct answer-Acid dye- continuous
process
The 4 fundamentals of a good cleaning process - correct answer-1. Dry Soil
Removal
2. Soil Suspension
3. Extraction
4. Drying
What is the numerical range of the pH scale - correct answer-0-14
The pH shows relative strength but not the ____ - correct answer-Concentration or
dilution
What % of dry soil is in the carpet? - correct answer-74-79%
What are the fundamentals of soil suspension? (4) - correct answer-Chemicals
Heat
Agitation
Time
What are the 3 categories of soil? - correct answer-1. Insoluble
2. Water soluble
3. Solvent soluble
What can cause streaks to occur in carpet cleaning? - correct answer-Not
overlapping strokes, plugged jets, plugged valves
What causes reappearing spots? - correct answer-Detergent residue or wicking
What changes when indicator dyes appear visible? - correct answer-Rapid pH
change (pH shock)
What color will the carpet be with color loss? - correct answer-Lighter
What component extends the life of carpet? - correct answer-Padding
What prevents the dye blockers' ability in 5th generation nylon? - correct answer-
Cationic or ph>10
What does heat do for cleaning processes? - correct answer-Speed it up
