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Lean Six Sigma Overview Questions with correct Answers
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Lean Six Sigma Overview
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Lean Six Sigma OverviewSix Sigma - answer Methodology for creating real and lasting value
-Business strategy focused on improving processes and products through variation
reduction and defect elimination.
Leads to customer satisfaction and top growth
Strategy for rapid performance improvement (30% to 60% or more)
250,000 to > 1,000,000 per project
Project base approach ( typical projects last 3-6 months)
Lean - answer More of an ongoing evolution of processes
Six sigma measure - answer Simple way to measure and compare performance to
customer requirements
The six sigma goal - answerA means to set ambitious targets for nearly perfect quality
Define Phase - answerDefine ( refine) the problem, considering the customer
perspective, or technical challenges to be solved.
Define physical components or steps in the process
Define the goals of the project
Define Tools - answerCause and effect diagram
Surveys
Process flow diagram
Project Plan
Critical to quality tree
SIPOC diagram
Cause and effect diagram - answeralso known as an Ishikawa or fishbone diagram, is a
visual tool used to identify and explore the possible causes of a specific problem or
effect. The diagram resembles the skeleton of a fish, with the "head" representing the
problem or effect, and the "bones" representing potential causes or categories of
causes.
, Process flow diagram - answera visual representation of a process that shows the steps
or activities involved, the sequence in which they occur, and the relationships between
different elements of the process. The terms "process flow map" and "process flow
diagram" are sometimes used interchangeably. The key elements of a process flow
map include:
Process Steps:
Individual tasks or activities that make up the process. Each step is represented by a
shape or box.
Sequence of Steps:
Arrows or lines connecting the steps to indicate the flow or order of the process.
Inputs and Outputs:
Information about what goes into each step (inputs) and what comes out (outputs). This
helps in understanding dependencies between steps.
Decision Points:
Points in the process where decisions need to be made, leading to different branches or
outcomes.
Connectors:
Lines or symbols used to connect different parts of the diagram and avoid clutter.
Annotations and Labels:
Additional information or explanations added to provide context and clarity.
Project Plan - answera comprehensive document that outlines the various elements,
tasks, and activities required to achieve specific project goals within a defined
timeframe. It serves as a roadmap for project managers and team members, providing a
structured approach to executing, monitoring, and controlling a project.
Critical to quality - answerA Critical to Quality (CTQ) Tree is a tool used in Six Sigma
and quality management to identify and prioritize the characteristics of a process or
product that are critical to meeting customer expectations. It helps teams understand
what factors have the most significant impact on the quality of a product or service.
SIPOC diagram - answer1) Supplies
2) Inputs
3) Process
4) Outputs
5) Customers
Measure Phase - answerCollect data to help identify actual root cause or to help
address technical challenges
Measure Phase tools - answer1) Data Collection Plan
2) Operational definitions
3) Surveys
4) check sheets
5) MSA
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