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six sigma questions and Answers 2024
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Exam of 13 pages for the course Lean Six Sigma at Lean Six Sigma (six sigma questions)
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six sigma questionsMuch of the efforts in a LEAN Six Sigma project are driven by a concept called VOC
which stands for: - answervoice of the customer
Motorola was the birthplace for the practice of? - answersix sigma
What are some LEAN Six Sigma objectives? - answercustomer satisfaction
delivering business results
achieving business targets
reducing variation
COPQ is an acronym that stands for? - answercost of poor quality
Which is not an example of hard savings? - answerregaining lost sales
which is an example of hard savings? - answerlowered inventory carry8ing costs
factory costs reduction
cycle time improvements lowering overtime hours paid
isx Sigma originated in the 1980's at Motorola? - answertrue
The Japanese word for waste is Sieri? - answerfalse
the japanese word for waste is muda? - answertrue
A quality control function was introduced to catch defects before shipment to the
customer. The cost of this quality control function is an example of: - answercost related
to detection
Achieving Six Sigma has nothing to do with meeting customer expectations? -
answerfalse
What is not a good reason for spending so much time in the Define phase? -
answerfilling out redundant templates, getting unnecessary approvals and completing
administrative tasks
Which is not a characteristic of a successful team? - answercomplacency exists
Which of these is not one of the 4 stages of team development? - answeradorning
, CTQ's are translated from VOC - answertrue
Who should have the most influence when writing a business case for a project? -
answerbusiness owner, process owner
The only purpose of LEAN is to concentrate efforts on removing variation from a
process output and lowering costs - answerfalse
To achieve Six Sigma the DMAIC methodology follows which approach - answerUse
the transfer function Y=f(x)
Which of the following might review Process Performance? - answera project sponsor
a process owner
project stakeholder
_______ are flaws, errors or other non-conformities that compromise the value of a
product - answerdefects
In most cases, an project team is most autonomous and receives the least amount of
direction during which of the following stages? - answerperforming
The essence of Six Sigma is to concentrate on removing waste (Muda) from a process
while lowering costs. - answerfalse
To understand the CTQ attributes of a product or service, we need to get? -
answerVOC
what is a y measure - answeroutput
As we conceive and define a LEAN Six Sigma project, one of the overriding objectives
we hope to accomplish is to reduce the __________ - answercost of poor quality
Select all that are desired outcomes of a Six Sigma program or project -
answerpermanently eliminate the root cause of defects
maximize the bottom line for the business
customer satisfaction
Which of the following best describe Sigma? - answerA measurement scale upon which
improvements can be gauged
A reduction in any type of Muda will always reduce outliers and defects? - answerfalse
how should CTQ's not be established - answerwhat you think the customer wants
If we produce more than is needed by the next step in the process or more than the
customer needs this is an example of which element of waste? - answeroverproduction
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