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Lean Six Sigma: Define and Measure Tools Questions and Annswers
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Lean Six Sigma: Define and Measure Tools
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Lean Six Sigma: Define and MeasureTools
Lean: - answer philosophy focused on the elimination of waste and maximizing value to
customers
Lean six sigma - answer focused on reducing or eliminating the wasteful use of
resources and defects to improve workflow and create more value for customers.
Waste - answer anything that adds no value to customers
Acronym for Waste – answer TIMWOODS
TIMWOODS – answer T-transportation
I- Inventory
M- Motion
W- Waiting
O-Overprocessing
O- overproduction
D- Defects
S- Skills
Lean targets the elimination of waste to... - answer improve efficiency, flow, and speed
Key concepts of lean: - answer-Value
-Value stream
-Bottlenecks (constraints)
-Pull instead of Push
-Just in time flow
Value - answerwhat customers need, expect, and are willing to pay for
value includes: - answerIncludes receiving the right products/services at the right time &
place
Value stream - answerprocesses, activities, and resources, including information, used
to transform inputs into outputs that are salable to customers
Bottlenecks (constraints) - answerslowest processing step of a value stream
, Pull instead of push: - answercustomers demand pulling and authorizing work and
delivery, as and when needed
Just-in-Time Flow: - answeritems or transactions should be produced, processed, or
delivered at the pace of customer demand
Lean tools: - answer- Value stream mapping and analysis
- Lean metrics
- Error-proofing
- 5S
- Just-in-Time (JIT)
- Lean kaizen events
- Value stream management
Six Sigma equations - answery = f(x)
Six Sigma is useful when... - answerthe root causes/factors driving performance are
unknown (aka what X's are an outcome of Y)
Types of Six Sigma: - answer-Philosophy
-Metric
-Methodology
Lean Six Sigma - answer(Primary focus of lean: efficiency & waste reduction) +
(Primary focus of Six Sigma) = effectiveness in producing & delivering what's important
to customers
Common characteristics of lean six sigma: - answer-Customer focus
-Effect and efficient process
-Proactive prevention & control
Customer focus - answerknowing & delivering what's of value to customers
Effective and efficient processes - answerconsistent & predictable to enable the delivery
of value to customers
Proactive prevention and control - answerby determining & improving the X factors that
are an outcome of Y
The result of lean six sigma - answersuperior quality, cost, and time performance
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