ADMN 232
4 Components of General Environment - questions and answers-economy, technology,
sociocultural, political/legal
4 rules of brainstorming - questions and answers-1. The more ideas, the better.
2. All ideas are acceptable, no matter how wild or crazy they might seem.
3. Other group members' ideas should be used to come up with even more ideas.
4. Criticism or evaluation of ideas is not allowed
5 Steps to develop Devil's Advocacy - questions and answers-1. Generate a Potential situation
2. Assign a devil's advocate to criticize and question the solution.
3. Present the critique of the potential solution to key decision makers.
4. Gather additional relevant information
5. Decide whether to use, change, or not use the originally proposed solution.
5 Types of Non-Tariff Barriers - questions and answers-Quotas, Voluntary Export Restraints,
Government Import Standards, Government Subsidies, Customs Valuation/ Classification
A vision statement - questions and answers-statement of a companies purpose
A-Type Conflict - questions and answers-refers to the emotional reactions that can occur when
disagreements become personal rather than professional.
Absolute comparisons - questions and answers-in which each criterion is compared with a
standard or is ranked on its own merits
Accommodative Strategy - questions and answers-a social responsiveness strategy in which a
company accepts responsibility for a problem and does all that society expects to solve that
problem
Active social networkers - questions and answers-Employees who spend at least 30 percent of
their workday on social network sites.
Adaptability Screening - questions and answers-assesses how well managers and families are
likely to adjust to a foreign culture
Asia-Pacific Economic Cooperation - questions and answers-a regional trade agreement
between Australia, Canada, Chile, the People's Republic of China, Hong Kong, Japan, Mexico,
New Zealand, Papua New Guinea, Peru, Russia, South Korea, Taiwan, the United States, and
all the members of ASEAN except Cambodia, Laos, and Myanmar
,Association of Southeast Asian Nations - questions and answers-a regional trade agreement
between Brunei Darussalam, Cambodia, Indonesia, Laos, Malaysia, Myanmar, the Philippines,
Singapore, Thailand, and Vietnam
Balance Sheets - questions and answers-provide a snapshot of a company's financial position
at a particular time
Behavior Control - questions and answers-the regulation of the behaviors and actions that
workers perform on the job
Benchmarking - questions and answers-process of determining how well other companies
perform business functions or tasks
Benefits of Planning - questions and answers-Provides direction
Intensifies effort
Reduces uncertainty
Facilitates decision making
Brainstorming - questions and answers-when group members build on others' ideas.
Budgets - questions and answers-used to project costs and revenues, prioritize and control
spending, and ensure that expenses don't exceed available funds and revenues
Bureaucracy - questions and answers-the exercise of control on the basis of knowledge,
expertise or experience.
bureaucratic control - questions and answers-the use of hierarchical authority to influence
employee behaviour by rewarding or punishing employees.
Buyer Dependence - questions and answers-the degree to which a supplier relies on a buyer
because of the importance of that buyer to the supplier and the difficulty of finding other buyers
for its products
C-Type Conflict - questions and answers-focuses on problem and issue related differences of
opinion
Cash flow analysis - questions and answers-predicts how changes in a business will affect its
ability to take in more cash than it pays out
Central America Free Trade Agreement - questions and answers-A regional trade agreement
between Costa Rica, the DR, El Salvador, Guatemala, Honduras, Nicaragua and the US.
Competitive Analysis - questions and answers-Deciding who your competitors are, anticipating
competitor's moves, determining competitor's strengths and weaknesses
, Complex Environment - questions and answers-Includes many factors
conceptual skills - questions and answers-skills that involve the ability to picture the organization
as a whole and the relationship among its various parts
Concertive control - questions and answers-the regulation of workers' behavior and decisions
through work group values and beliefs
Concurrent control - questions and answers-addresses the problems inherent in feedback
control by gathering information about performance deficiencies as they occur
Control loss - questions and answers-the situation in which behavior and work procedures do
not conform to standards
Controlling - questions and answers-monitoring progress toward goal achievement and taking
corrective action when needed
conventional level of moral development - questions and answers-the second level of moral
development, in which people make decisions that conform to societal expectations
Cooperative Contract - questions and answers-when an organization wants to expand its
business globally without making a large financial commitment to do so
Cultural Simulations - questions and answers-practice adapting to cultural differences
Customer defections - questions and answers-identifying which customers are leaving the
company and measuring the rate at which they are leaving
Customs Valuation / Classification - questions and answers-Classification assigned to imported
products by government officials that affects the size of a tariff and the imposition of import
goods
Cybernetic Control Process - questions and answers-`1. Set Standards
2. Measure performance
3. Compare with Standards
4. Identify deviations
5. Analyze deviations
6. Develop and implement program for corrective action.
cybernetic feasibility - questions and answers-the extent to which it is possible to implement
each step in the control process
Decision Criteria - questions and answers-the standards used to guide judgments and decisions