The process ensuring that a patient specimen and corresponding documentation definitely refer to the
same patient is called? - Accession
What form is used to notify the laboratory that a test has been ordered? - Requisition
A laboratory information system (LIS) is offline. What method may be used to order laboratory tests and
report results? - Multipart manual requisition forms
Which of the following requisition types is the most accurate and error-free? - Barcode requisitions
Once a blood specimen has been collected and analyzed, the requisitions are? - Included with the
patient's medical record
Requisitions typically originate with patient's? - Physician
What information is characteristically included on an outpatient requisition form but not usually
included on an inpatient requisition? - Billing and/or coding information
How are requisitions for laboratory tests generated? - Manually or by the health care facility's computer
system
Which of the following requisitions are employed when computer systems are offline? - Multipart
manual requisition forms
Which of the following requisitions typically do not include information on the specimen required? -
Multipart manual requisition forms
Bar codes represent? - Patient name and identification numbers
, A computer generates a bar code label. The phlebotomist affixes the label to the tube. What additional
information may be required and handwritten on the label? - Date of collection, Phlebotomist initial,
Time of collection
Which of the following information should never be provided to the patient by the phlebotomist? - An
explanation of the clinical purpose of the test
A phlebotomist enters a patient's room at 5:30 AM, but the patient is asleep. The phlebotomist should?
- Gently wake the patient and proceed
A phlebotomist is about to collect a blood specimen from a patient in the ICU, but the patient is
unconscious. The phlebotomist should? - Call the nurse
If a patient is not in his room, how should the phlebotomist locate the patient? - Ask the patient's nurse
When approaching the patient, the 1st thing the phlebotomist should do is? - Identify himself as a
phlebotomist sent to collect the patient's blood
Which of the following laboratory professionals has the greatest public relations responsibility for the
laboratory? - Phlebotomist
What will determine the quality of a patient encounter? - The 1st 3 seconds
A patient has a hearing impairment. To approach the patient, the phlebotomist should? - Look directly
at the patient and speak slowly and slightly louder than normal
The rate and urgency of a phlebotomist's speech is? - Pace
The pace of a phlebotomist's speech is? - Tone
A patient is blind. To approach the patient, the phlebotomist should? - Look directly at the patient and
speak slowly using a normal tone of voice
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