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RN Comprehensive Predictor Test 3 Terms in this set (64) Professional Responsibilities: Educating Staff About Client Advocacy Advocacy refers to nurses' role in supporting clients by ensuring that they are properly informed that their rights a$8.99
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RN Comprehensive Predictor Test 3 Terms in this set (64) Professional Responsibilities: Educating Staff About Client Advocacy Advocacy refers to nurses' role in supporting clients by ensuring that they are properly informed that their rights a
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Course
GED - General Educational Development
Institution
GED - General Educational Development
RN Comprehensive Predictor Test 3
Terms in this set (64)
Professional Responsibilities: Educating Staff About Client Advocacy
Advocacy refers to nurses' role in supporting clients by ensuring that they are properly informed
that their rights are respected
that they are receiv...
Professional Responsibilities: Educating Staff About Client Advocacy
refers to nurses' role in supporting clients by ensuring
that they are properly informed
Advocacy
that their rights are respected
that they are receiving the proper level
of care
Advocacy important roles of the nurse Especially when clients are unable to speak or act for themselves
the client has the information he needs to make decisions about health care.
As an advocate the nurse ensures that
be careful to assist clients with making
health care decisions and not direct or control their decisions.
even when they disagree with clients decisions.
Situations in which nurses might need to advocate for clients
1. End of life decisions
Nurses must act as advocates 2. Access to health care
3. Protection of client privacy
4. Informed consent
5. Substandard practice
Nurses are clients' voice when the
system is not acting in their best interest.
The complex health care system puts clients
in a
Nurses mediate on the client's behalf when the actions of others are not in the client's
vulnerable position.
RN Comprehensive Predictor Test 3
best interest or changes
need to be made in the plan of care.
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The nursing profession also has a promotes public policies that protect clients as consumers and create a safe
responsibility to environment for their care
support and advocate for legislation
nurse's responsibility to question a prescription if it could harm a client
Nurses are accountable for their actions
even if they are carrying out a provider's
(incorrect medication dosage, potential adverse interaction with another prescribed
prescription
medication, contraindication due to an allergy or medical history)
1. Risk taking
Essential Components of Advocacy 2. Vision
3. Self confidence
SKILLS 4. Articulate communication
5. Assertiveness
The Joint Commission requires that an interpreter be available in health care facilities in
Working With an Interpreter
the client's language (2010).
Use only a facility approved medical Do not use the client's family or friends, or a non-designated employee to interpret.
interpreter.
The type of questions that will be asked
Inform the interpreter about why you are
asking these questions
The expected response (brief or detailed), and with whom to converse
Become acquainted before starting
Allow time for the interpreter and the family
the interview
to be
introduced
Refrain from making comments about the family to the interpreter
Direct the questions to the client, not to the interpreter
Use lay terminology if possible, knowing that some words might not have an equivalent
word in the client's language
Ask one question at a time
Do not interrupt the interpreter, the client, or the family as they talk
Do not try to interpret answers
Following the interview, ask the interpreter About the interview and the client's
for any and family's responses, both verbal and nonverbal
additional thoughts
Strategies for Conflict Resolution
Managing Client Care:
Opposing thoughts, ideas, feelings,
Conflict is the result of
perceptions, behaviors, values, opinions, or actions between individuals.
Conflict is an inevitable part of professional, Nurses must understand conflict and how to manage it.
social, and personal life and can have
constructive or destructive results
Nurses can use problem solving and To prevent a problem from evolving into
negotiation A conflict
RN Comprehensive
strategies Predictor Test 3
2/8
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