NHA study guide CBCS chapter 3 Front-end Duties.pdf file:///C:/Users/HP/Desktop/TYPA%20NEW/NHA%20study%20gu
NHA STUDY GUIDE CBCS CHAPTER 3 FRONT-END
DUTIES
1. What is the demografic information that need to be collected from patients?-
ANS Name(first, middle initial , last) Date
of birth
Gender
Social Security number
2. Insurance Eligibility
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,NHA study guide CBCS chapter 3 Front-end Duties.pdf file:///C:/Users/HP/Desktop/TYPA%20NEW/NHA%20study%20gu
ANS Is the process used to verify the patient's health insurance
, benefits and compared it to the
information in file.
3. What insurance information is requested when double-check ?
ANS Correct Pol- icy number
Policy effective date
Type of policy Benefits
covered Deductible
amount
4. Capitation
ANS The fixed amount a provider receives
5. Deductible
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