1. The following is an input to the Sale's and Operations pricing
Planning (S&OP) process:
2. Values that decision makers use to translate the sales Planning values
forecasts into resource requirements and to deter-
mine the feasibility and costs of alternative sales and
operations plans (examples include labor per unit and
cash per unit):
3. In the Covolo diving gear case, by March, the forecast Production was
was 33,000 units per month but production produced lower than fore-
31,000 units per month. The following statement is cast due to suppli-
true: er part shortages
4. Sales and Operations Planning can be used in ser- appointments
vices as well as manufacturing. One strategy to im-
prove a service operation is to smooth out demand.
An example of this is:
5. The type of demand which comes from outside the Independent
organization, is unpredictable and usually forecasted
(tables are an example):
6. A company which sources raw materials and com- Transportation
ponents from overseas will hold extra inventory of
these items due to a mismatch between the timing of
customer demand and supply chain lead times. This
type of inventory is:
7. A company makes tools, such as hammer and tape continuous review
measures. One of their primary raw materials is steel system
and if they run out of steel they cannot make tools.
The inventory level for steel is constantly monitored
and when the reorder point is reached, an order is
released for the economic order quantity. The tool
company uses the following independent demand in-
ventory system for steel:
8. The following cost increases as order size goes up: invested funds
1/8
, BUS370 Test 3
9. A "planning process that translates the Master Sched- Materials Require-
ule into planned orders for the actual parts and ments Planning
components needed to produce the Master Schedule
items" is the definition of:
10. In the Realco Breadmaster case, the owner asked the This approach
marketing manager "When a customer calls up, how does not incorpo-
do you know if you can meet his order?" The mar- rate master pro-
keting manager replied "from experience, nearly all duction scheduling
orders can be filled within two weeks, so we promise and will likely re-
them in three weeks just in case". The following state- sult in customer
ment is true: shortages and low
customer satisfac-
tion
11. "Any activity that does not add value to the good or Waste
service in the eyes of the consumer":
12. JIT/Lean production utilizes: less inventory
13. The following is an input to the Sales and Operations pricing and pro-
Planning (S&OP) process: moting
14. Sales and Operations Planning can be used in ser- discounts/promo-
vices as well as manufacturing. One strategy to im- tions
prove a service operation is to smooth out demand.
An example of this is:
15. A computer manufacturer maintains an extra 1,000 safety stock
computer mice in inventory to protect themselves
against uncertainties in either demand or replenish-
ment time. This type of inventory is:
16. Companies hold Cycle Stock inventory due to: Mismatch be-
tween down-
stream partner's
demand and most
efficient produc-
tion or shipment
2/8
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