MGMT 363 Chapter 7
The willingness to be vulnerable to an authority based on positive expectations about the authority's
actions and intentions is called:
A. trust.
B. ethics.
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C. moral intent.
D. distributive justice.
E. economic exchange. - ✔✔trust
Actually making oneself vulnerable to an authority is:
A. trust.
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B. ethics.
C. a risk.
D. distributive justice.
E. procedural justice. - ✔✔a risk
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Which of these reflects the perceived fairness of an authority's decision making?
A. Ethics
B. Justice
C. Social judgment
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D. Corporate social responsibility
E. Philosophy - ✔✔justice
When employees perceive high levels of _____, they believe that decision outcomes are fair and that
decision-making processes are designed and implemented in a fair manner.
A. risk
B. corporate social responsibility
C. ethics
D. justice
E. social judgment - ✔✔justice
_____ reflects the degree to which the behaviors of an authority are in accordance with generally
accepted moral norms.
A. Ethics
B. Justice
C. Competence
D. Whistle-blowing
E. Risk - ✔✔Ethics
,When employees perceive high levels of _____, they believe that things are being done the way they
"should be" or "ought to be" done.
A. corporate social responsibility
B. risk
C. ethics
D. social judgment
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E. justice - ✔✔ethics
_____ refers to a general expectation that the words, promises, and statements of individuals and
groups can be relied upon.
A. Trust propensity
B. Moral judgment
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C. Moral awareness
D. Credibility
E. Affect - ✔✔trust propensity
It is argued that _____ represents a sort of "faith in human nature."
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A. benevolence
B. trust propensity
C. competence
D. trustworthiness
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E. integrity - ✔✔trust propensity
Raj believes that everybody's words should be taken at their face value and that statement of
individuals and groups can be relied upon even when you meet them for the very first time. Raj
appears to have:
A. power-based trust.
B. affect-based trust.
C. cognition-based trust.
D. low trust propensity.
E. high trust propensity. - ✔✔high trust propensity
Brandon is a newly hired manager at Trade Tools, Inc. On the job just one week, he is responsible for
supervising 24 employees in his job. Given his time at Trade Tools, what type of trust should he
expect from his employees?
A. Affect-based
B. Disposition-based
C. Cognition-based
D. Character-based
E. Mentor-based - ✔✔disposition based
, Sometimes trust is _____, meaning that it depends on feelings toward the authority that go beyond
any rational assessment.
A. disposition-based
B. affect-based
C. cognition-based
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D. power-based
E. competence-based - ✔✔affect-based
Trust propensity is a product of both:
A. social and economic exchange.
B. moral and immoral intents.
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C. nature and nurture.
D. distributive and procedural justice.
E. moral intensity and moral judgment. - ✔✔nature and nurture
Trust is rooted in all of these factors except:
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A. trust propensity of the trustor.
B. competence of the authority.
C. benevolence of the authority.
D. feelings toward the trustee.
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E. physical characteristics of the trustee. - ✔✔physical characteristics of the trustee
Which of these is probably one of the first personality traits to develop in us?
A. Emotional stability
B. Extroversion
C. Introversion
D. Conscientiousness
E. Trust propensity - ✔✔trust propensity
When trust is rooted in a rational assessment of the authority's trustworthiness, it is:
A. disposition-based trust.
B. affect-based trust.
C. cognition-based trust.
D. power-based trust.
E. feeling-based trust. - ✔✔cognition-based trust
_____ is the characteristics or attributes of a trustee that inspire trust.
A. Relativism
B. Trust propensity
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