Alaska Airlines training study guide with Complete Solutions
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Course
Alaska Airlines
Institution
Alaska Airlines
Alaska Airlines training study guide with
Complete Solutions
AFT CORRECT ANSWER-tail, or rear of the aircraft
Alternate CORRECT ANSWER-an airport other than the scheduled airport where the
aircraft is to land.
Base CORRECT ANSWER-The station a flight attendant is assigned to by seniority.
C...
Alaska Airlines training study guide with
Complete Solutions
AFT CORRECT ANSWER-tail, or rear of the aircraft
Alternate CORRECT ANSWER-an airport other than the scheduled airport where the
aircraft is to land.
Base CORRECT ANSWER-The station a flight attendant is assigned to by seniority.
Captain CORRECT ANSWER-The pilot in command of the aircraft and its crew members,
sits in the left seat in the flight deck.
Catering CORRECT ANSWER-Provides the food, beverages, and service equipment for
flights.
Code of Federal Regulations (CFR's) CORRECT ANSWER-A set of standards to which each
airline must conform. The regulations are required to be met, and if violated, carry substantial
fines and penalties to both the airline and the individual crew member.
crew scheduling CORRECT ANSWER-Responsible for ensuring all flights are staffed with
the correct number of flight attendants and flight deck crew members.
Customer Service Agents (CSA's) CORRECT ANSWER-Sell tickets, check in customers,
board flights and assist customers with other requests while on the ground.
, Alaska Airlines training study guide with
Complete Solutions
deadheading CORRECT ANSWER-this is a term used for crew members traveling on a
flight as a non-working crew member to position them for a flight that originates in another city.
de-icing CORRECT ANSWER-fluid sprayed on the exterior of the aircraft in cold conditions
to remove frost, snow, and ice from the exterior surfaces of the aircraft and prevent their
reformation.
Deplane CORRECT ANSWER-the procedure in which customers leave the aircraft.
ETA CORRECT ANSWER-Estimated time of Arrival
ETD CORRECT ANSWER-Estimated time of Departure
Federal Aviation Administration (FAA) CORRECT ANSWER-This government agency serves
the public in the fields of aviation safety, airways, airports, development and information.
First Officer (FO) CORRECT ANSWER-The pilot who is second in command on a flight. Sits
in the right seat in the flight deck.
Fleet Service CORRECT ANSWER-This group is responsible for the supplies and condition
of the airplane cabin.
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