Proserve Certification Exam
Questions with Correct Verified
Solutions 100% Guaranteed Pass
1. What is a primary provider - ANS ✅have direct contact with patrons;
security staff monitor customers upon arrival or departure, observe their
behaviour and may see liquor being hidden
2. What roles are primary providers - ANS ✅Bartenders, servers,
greeters, hosts and delivery service drivers
Licensed premises owners who are directly responsible for managing the
premises
Managers and supervisors
Maîtres d'
Liquor retailers and agency representatives, and workers whose duties include
the sampling of liquor products
Drink ticket-takers and sellers
Security staff
3. What is a secondary provider - ANS ✅do not sell, serve or deliver
liquor, but they do work at places where liquor is served or sold; they do
not usually have direct contact with patrons
4. What roles are secondary providers - ANS ✅Parking attendants
Bussers and ushers
Proserve Certification
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Proserve Certification
Stock clerks
Maintenance personnel and janitorial staff
Ushers
Slot operators and attendants, dealers, Monitor Room personnel in casinos
6. Alcohol/liquor - ANS ✅beverages that are intended for human
consumption containing over 1% alcohol by volume (e.g., spirits, wine,
liqueur, cider or beer
7. Alcohol poisoning - ANS ✅caused by drinking too much alcohol at one
time; can cause coma and/or death
8. Blood alcohol concentration (BAC) - ANS ✅measurement of pure
alcohol in a person's blood; measured as milligrams percent (mg %)
9. When is someone legally impaired - ANS ✅if their BAC is over .08%
10.Binge drinking - ANS ✅men: drinking five or more alcoholic drinks at
one sitting
Women: four or more drinks
11.Blackouts - ANS ✅a temporary condition that affects memory and is
characterized by a sense of lost time; it is often caused by drinking a large
amount of alcohol on one occasion
12.Duty of care - ANS ✅an obligation to ensure liquor is sold, served or
delivered in safe and responsible ways
Proserve Certification
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