N400 ARC Exam #1 || A+ Verified Solutions.
COMMUNICATION correct answers The imparting or exchanging of information or news
interpersonal communication correct answers direct, face-to-face communication between two or
more people
interpersonal communication variable correct answers Factors within both sender and receiver
that influence communication
intrapersonal communication correct answers communication with oneself, self talk
transpersonal communication correct answers addresses spiritual needs and provides
interventions to meet those needs
Therapeutic communication correct answers a type of communication that health care providers
consciously use when talking with residents in order to influence residents or help residents to a
better understanding
Referent correct answers motivates one person to communicate with another
channel correct answers the means by which a message is communicated
interpersonal variables correct answers variables that influence communication between the
sender and the receiver
Feedback correct answers The receiver's response to a message
Denotative correct answers The dictionary definition of a word
Connotative correct answers The interpretive level of a word based on associated images rather
than the literal meaning
Values & values clarification correct answers Self-awareness of choice, commitment to
subsequent actions, decisions, thoughts
verbal communication correct answers expressing ideas to others by using spoken words
Non-verbal communication correct answers Communicating without the use of words. Body
language
The scope and categories of communication correct answers
Identify risk factors for alterations in communication across the lifespan, focus on senior adult
patient correct answers
,Relate assessment findings to communication correct answers
Collaborative clinical management of communication including documentation correct answers
Implications of the nurse's values on interpersonal communication correct answers
SBAR communication correct answers (Situation, Background, Assessment, Recommendation) -
framework for communication between members of the healthcare team about a patient's
condition.
EHR correct answers electronic health record
CUS correct answers I am Concerned
I am Uncomfortable
This is a Safety issue
intrapersonal communication correct answers Self-talk; communication within a person
Contextual correct answers nonverbal communication depends on the situation in which it
occurs.
linguistic communication correct answers spoken words or written symbols
Paralinguistic communication correct answers nonverbal messages (e.g., gestures, eye contact,
facial expressions)
Metacommunication correct answers messages (usually relational) that refer to other messages;
communication about communication
Therapeutic communication techniques correct answers Acceptance ("uh huh, yes")
Recognition ("you have a new night gown")
Offer Self ("I will stay with you for a while")
Watson's Theory of Human Caring correct answers Care before cure.
Emphasizes nurse-patient relationship
Swanson's Theory of Caring correct answers knowing, being with, doing for, enabling,
maintaining belief
Ethic of Care correct answers A philosophy of education based on the commitment to caring.
Caring is at the center of decision making. Solving dilemmas by tending to relationships.
Providing Presence correct answers being with, eye contact, body language, tone of voice,
listening, positive and encouraging attitude. Decreasing a sense of isolation and vulnerability,
calming anxiety and fear
, Types of Touch correct answers Task- oriented
Caring
Protective
(Evaluate culture before touching at all)
Knowing the patient correct answers an in-depth knowledge of a patient's patterns of responses
within a clinical situation and knowing the patient as a person (routines, habits, coping resources,
physical capacities and endurance
Protocols correct answers A developed set of statements that help nurses, physicians, and other
health providers make decisions. Ex: in oncology, flush toilet twice after chemo patient
Standing order correct answers written in advance of a situation that is to be carried out under
specific circumstances. Direct patient care in specific setting
Categories of Interventions correct answers Diagnostic: Assessment, observe, watch, determine,
monitoring
therapeutic: give, administrator, assist, encourage, support, order, provide, obtain
educational: teach, instruct, explain, show, demonstrate
referral or health promotion.
Interventions/implementation skills correct answers Cognitive decision skills- critical
thinking/good judgment
Interpersonal skills-communication
Psychomotor skills-the action with knowing why
ADPIE - Nursing Process correct answers Assessment, Diagnosis, Plan, Intervention, Evaluation
SBAR communication correct answers (Situation, Background, Assessment, Recommendation) -
framework for communication between members of the healthcare team about a patient's
condition.
CUS correct answers I am CONCERNED, UNCOMFORTABLE, this is a SAFETY ISSUE.
Referent correct answers motivates one person to communicate with another
verbal communication correct answers expressing ideas to others by using spoken words. Be
aware of variables that change power level
professional communication correct answers communication that takes place on the job or is
related to a career. Data
Therapeutic communication correct answers -the purposeful use of communication to build and
maintain helping relationships with the client, families, and significant others
-client centered: not social or reciprocal
-purposeful, planned, and goal-directed
