BCIS EXAM 3 STUDY GUIDE WITH COMPLETE SOLUTION!!
Which of these is an advantage of the hosted software model?
Answers :faster system start-up
PLM software facilitates decision making by _____.
Answers :generating and distributing product and process data to those who need
it
A customer relationship management (CRM) system helps a company in managing
_____.
Answers :distribution and accounting
An integrated database for the entire organization makes it easier to share data
among different business units.
Answers :True
Which statement about Revlon's rollout of an enterprise-wide system is accurate?
Answers :Revlon was sued by its own stockholders as a result.
The main difference between batch processing and online transaction processing is
the currency of system data--that is, how up to date it is.
Answers :True
In a manufacturing enterprise resource planning (ERP) system, demand
management _____.
Answers :refines a production plan by determining the amount of weekly or daily
production needed to meet the demand for individual products
, Percy is attracted by the advantages of enterprise software but his small business
cannot afford to make a major up-front investment in new applications at this time.
Percy _____.
Answers :could try hosted enterprise software, which offers a pay-as-you-go
approach
Transaction processing systems (TPSs) provide valuable input to management
information systems, decision support systems, and knowledge management
systems.
Answers :True
The order processing system is sometimes referred to as the lifeblood of the
organization because _____.
Answers :efficiency and reliability of this system are so critical
How much time do many project managers recommend be allocated for training
staff to facilitate a successful enterprise system implementation?
Answers :30-60 days per employee
Which of the following transactions requires online transaction processing and is
not a candidate for the batch processing approach?
Answers :stock investments
The ability to capture and analyze all customer interactions, generate appropriate
responses, and gather data to create and build effective and efficient marketing
campaigns is known as contact management.
Answers :False
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