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LRA 212 PATIENT CARE WEEK 2 AND WEEK 3 STUDY GUIDE WITH COMPLETE SOLUTION!!
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LRA 212 PATIENT CARE WEEK 2 AND WEEK 3 STUDY GUIDE WITH COMPLETE SOLUTION!!
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LRA 212 PATIENT CARE WEEK 2 AND WEEK 3 STUDY GUIDEWITH COMPLETE SOLUTION!!
Accurate and relevant information among health care workers is essential for
patient care. True/False
Answers :True
Scheduling delays should be communicated to waiting patients. True/False
Answers :True
Interpersonal communication skills are used to evaluate a patient's ability to
understand and comply with requirements for the requested examination.
True/False
Answers :True
Which of the following is not a form of non-verbal communication?
Answers :effective listening
The _______ for any chemical will indicate the required equipment and procedure
for safe handling in the event of a spill.
Answers :MSDS (Material Safety Data Sheets)
MSDS's is an acronym for:
Answers :Material Safety Data Sheets
Which of the following is an example of verbal/written communication?
1. Presentation of materia
2. Attitudes
3. voice tone and volume
,4. effective listening
Answers :1,2,3 and 4
Which of the following statements regarding nonverbal communication is NOT
true?
Answers :Nonverbal behaviors have the same interpretations in all cultures.
In the United States, a patient's right to communicate effectively in healthcare
situations, regardless of language barriers, is guaranteed by:
Answers :federal law.
When a patient has impaired hearing, which of the following strategies is LEAST
likely to be helpful?
Answers :Shout loudly with your lips close to the patient's ear.
Which of the following is the most effective way to meet legal requirements when
obtaining informed consent from a patient who does not speak English?
Answers :Obtain a qualified interpreter.
Aphasic patients are unable to:
Answers :speak.
A patient of color arrives for a GI series in a bright, flowing gown and turban. You
wish to be empathetic, so your first question might be
Answers :"Have you had this procedure done before?"
, The generational group most likely to accept the word of healthcare professionals
without question is:
Answers :those over age 75.
When family members make angry and persistent demands on the staff, this is
most likely the result of:
Answers :fear over the condition of their relative.
Belief in the ancient superstition of the mal ojo, or "evil eye," is most likely to be
encountered in individuals whose ethnic background is:
Answers :Hispanic.
An attitude that involves hostility or anger is termed:
Answers :aggressiveness.
Ageism is a term that refers to:
Answers :discrimination against people because of age.
Mrs. Burns has been waiting to hear the results of the MRI done on her daughter.
Her continuous rude interruptions and loud demands for information are very
annoying. Her behavior is most likely a reflection that:
Answers :she is frightened.
Mrs. Elizabeth Dunbar is 86 years old and a bit confused. She is most likely to
respond appropriately if you address her as:
Answers :Mrs. Dunbar
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