Exam (elaborations)
DECA TEST REDO Flashcards _ (DETAILED ANSWERS) Semester 2 2024 - DISTINCTION
- Course
- Institution
DECA TEST REDO Flashcards _ (DETAILED ANSWERS) Semester 2 2024 - DISTINCTION
[Show more]
Seller
Follow
Content preview
8/12/24, 3:36 AMDECA TEST REDO
Jeremiah
Terms in this set (78)
A state-chartered corporation that was developed to help small businesses by taxing
"S"
them as individuals in a partnership is a(n) __________ corporation.
A marketing function that involves moving, storing, locating, and/or transferring
Distribution
ownership of goods and services is
Businesses that offer nearly identical products often use their distribution systems as
Competitve tool
a(n)
Which of the following is an example of a direct channel of distribution for consumer
Producer to consumer
goods and services:
Which of the following factors could determine legal ownership of goods in the
Involvement of agents
distribution process:
Manufacturers and authorized distributors Why is it usually considered unethical for businesses to buy products through the gray
ultimately lose money market?
Moving a product to market and making it available and accessible to customers are
Marketing Mix
important activities that influence the rest of the
Listen with an open mind. A skill that promotes effective verbal communication is the ability to
Business employees who participate in group discussions should present their ideas
Assertive manner
and opinions in a(n)
A collection letter that a business writes to customers to encourage them to pay is an
Persuasive
example of a(n)__________ message.
Which of the following techniques would help the salesperson to understand and
Asking appropriate questions
follow the manager's instructions about operating the cash register:
Downward Communication from a supervisor to his/her staff is _________ communication.
What is one way that employees who routinely deal with customers can demonstrate a
Make eye contact
customer-service mindset?
Show a large selection of merchandise Which of the following is not an action to take in helping the slow/methodical customer:
A customer has politely expressed dissatisfaction with the business's policy, but she /he
DECA TEST REDO
Hidden complaint.
is actually upset about an employee's attitude. this is an example of a
1/4
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller Denyss. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $7.99. You're not tied to anything after your purchase.
Can Stuvia be trusted?
4.6 stars on Google & Trustpilot (+1000 reviews)
84866 documents were sold in the last 30 days
Founded in 2010, the go-to place to buy study notes for 14 years now