Continuous Quality Improvement (CQI):**
CQI is a structured process where people plan and carry out ongoing improvements in health care to meet or exceed expectations.
**Difference Between Quality in Industry and Healthcare:**
- **Complexity:** Healthcare is more intricate due to varied pati...
CQI is a structured process where people plan and carry out ongoing improvements in health care to
meet or exceed expectations.
**Difference Between Quality in Industry and Healthcare:**
- **Complexity:** Healthcare is more intricate due to varied patient needs and medical processes.
- **Consumer Attention:** Healthcare requires greater focus on individual patient experiences and
outcomes.
- **Education/Training:** There is more emphasis on CQI training for healthcare staff to address the
complexity and importance of patient care.
**CQI Tools:**
- Flow Charts
- Cause & Effect Diagrams
- Histograms
- Pareto Charts
- Run Charts
- Control Charts
- Regression Analysis
**Flow Chart:**
- **Description:** A visual diagram representing the steps in a process from start to finish, with symbols
indicating actions (start, stop, decision) and clarifying responsibilities.
- **Measurement:** Helps in understanding and improving process flow and identifying failure modes.
, **Cause & Effect Diagram (Ishikawa/Fishbone):**
- **Description:** A diagram where the head represents the problem and the bones represent different
causes contributing to it.
- **Measurement:** Identifies potential causes of variation affecting a problem.
**Histogram:**
- **Description:** A vertical bar chart showing the distribution of frequencies of a variable.
- **Measurement:** Displays the variation and distribution patterns, helping to observe changes in
process variability over time.
**Pareto Diagram:**
- **Description:** A chart combining bars and a line graph where bars are ranked from highest to
lowest, and the line represents the cumulative percentage.
- **Measurement:** Highlights the most frequent causes or defects, showing where improvements can
have the greatest impact.
**Control Chart:**
- **Description:** A line graph with upper and lower control limits, showing data points over time.
- **Measurement:** Monitors process performance, variability, and control. A stable process shows
data points within limits; out-of-control conditions indicate significant issues.
**Regression Analysis:**
- **Description:** Analyzes the relationship between two variables to identify correlations.
- **Measurement:** Determines if changes in one variable are associated with changes in another,
though not necessarily proving causation.
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