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Hrob 2090 Midterm Detailed Questions And Expert Answers
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Hrob 2090 Midterm Detailed Questions And Expert Answers
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Hrob 2090 Midterm Detailed Questions AndExpert Answers
Organizations - ANS social inventions for accomplishing common goals through
group effort
Social Inventions - ANS essential characteristic is presence of people
Organizations focus on.... (5) - ANS - attitudes/behaviours of groups and individuals
- how can they be effectively structured
- how external events influence them
*about understanding people and managing them to work effectively
*how to get ppl to practice effective teamwork
Goal of Organizations - ANS SURVIVAL - adapt to change
In an organization, people have to: (3) - ANS - be motivated to join and remain in it
- be reliable in productivity, quality and service
- be flexible and innovative
What is Organizational Behaviour? - ANS attitudes/behaviours of individuals and
groups in organizations
,Human Resource Management - ANS programs, practices and systems to aquire,
develop, motivate and retain empoyees in organizations
- ex. recruitment, selection, compensation, training, development
Why Study OB? (3) - ANS - its interesting (about ppl, human nature, success &
failure)
- its important (affects customers, variation)
- it makes a difference ( of effectiveness, competitiveness of orgs, survival,
adaptability and success)
Goals of OB (3) - ANS 1. Predicting OB - when others will make ethical decisions
etc.
2. Explaining OB - events, why ppl more/less motivated, satisfied or prone to
resign
3. Managing OB - management, understand reasons
Evidence-Based Management - ANS translating principles based on best scientific
evidence into OB rather than personal preference to guide orgs decision making
Bureaucracy - ANS - strict chain of command (single superior)
- selection based on skills
- detailed rules, regulations and procedures
- strict specialization
,- centralized power at orgs top
Hawthorne Studies - ANS - industrial engineering
- impact of fatigue, rest pauses, and lighting on productivity
-environment change = behaviour change
- too many changes = decreased productivity
Human Relations Movement - ANS challenging classic management to orient
towards employee needs
Contingency Approach - ANS recognizes there is no one best way to manage; an
appropriate style depends on situation
Managerial Roles (3) - ANS 1. Interpersonal Roles - establishing/maintaining
relations, figure head, leadership, liaison
2. Informational roles - receive/transmit information, monitor, disseminator,
spokesperson
3. Decisional Roles - decision making, entrepreneur, disturbance, resource
allocation, negotiator
Monitor Role - ANS keep org informed on newest things
Disseminator Role - ANS send info on both facts and preferences to others
, Spokesperson Role - ANS sending messages to orgs external environment
Entrepreneur Role - ANS turn problems and opportunities into plans for improved
change
Resource Allocation Role - ANS how to deploy time, money, personel and
resources
Managerial Activities (4) - ANS 1.Routine Communication - send/receive info and
paperwork handling
2. Traditional Management - planning, decision making and controlling
3. Networking - interacting with ppl outside org
4. Human Resource Management - motivating, reinforcing, disciplining, conflict,
staffing, training
Managerial Agenda's (3) - ANS 1. Agenda Setting - what to accomplish for org
2. Networking - inside and outside org
3. Agenda Implementation - use networks to implement agenda's
Managerial Minds - ANS use intuition to..
- sense a problem exists
- perform tasks fast
- synthesize pieces of data
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