conflict management quizzes
______ goals define how conflict parties want to be treated by each other and how interdependent they
want to be.
A) Topic
B) Relational
C) Identity/facework
D) Process - ANSWER-B) Relational*
_________ goal development takes place during conflict episodes rather than before or after.
A) Prospective
B) Transactive
C) Retrospective
D) Process - ANSWER-B) Transactive*
_________ goals emerge as conflicting parties discuss what they want to do, where to go, how to divide
resources, or other objectifiable issues.
A) Topic
B) Relational
C) Identity/facework
D) Process - ANSWER-A) Topic*
__________ are more likely than __________ to cover up anger.
A) Men/women
B) Women/men
C) Parents/children
D) Employers/employees
E) Teachers/students - ANSWER-B) Women/men*
__________ are more likely than __________ to cover up sadness.
A) Men/women*
B) Women/men
C) Parents/children
D) Employers/employees
E) Teachers/students - ANSWER-A) Men/women*
, conflict management quizzes
__________ power emphasizes power over or against the other party, and the key to it is dominance.
A) Designated
B) Distributive
C) Integrative
D) Delegated - ANSWER-B) Distributive*
"Our estimate of the other's goals propels our own choices." This statement is best connected to which
of the following advantages to clarifying one's goals?
A) Solutions go unrecognized if you don't know what you want.
B) Only clear goals can be shared.
C) Clear goals can be altered more easily than vague goals.
D) Clear goals are reached more often than unclear goals. - ANSWER-B) Only clear goals can be shared.*
A competitive approach to negotiation can have the following negative features, except for:
A) can increase difficulty in predicting responses of an opponent
B) can contribute to an overestimation of the payoffs of competitive actions
C) can promote a strong bias toward confrontation
D) can encourage brinkmanship by creating few opportunities for impasse - ANSWER-D) can encourage
brinkmanship by creating few opportunities for impasse
A transformative approach to negotiation (Putnam, 1996) rests on the following, except for:
A) objectivity
B) community concerns
C) intuition
D) emotion - ANSWER-A) objectivity
According to the Lens Model of Conflict, the following are fundamental aspects of a conflict, except for:
A) communicative acts
B) meanings attached to those acts by each person
C) meanings ascribed by the people involved to their relationship
D) the outcome of the struggle - ANSWER-D) the outcome of the struggle*
Any verbal or physical strategy that attempts to convince, control, or compel others to your point of
view is:
A) Violence
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