WGU C846 Critical and Objective Assessment Exam Questions and verified and correct Marking Scheme, Newest Guaranteed 2024/2025
3 views 0 purchase
Course
WGU 486 ITIL
Institution
WGU 486 ITIL
WGU C846 Critical and Objective Assessment Exam Questions and verified and correct Marking Scheme, Newest Guaranteed 2024/2025
What is the term for a version of a service or other CI—or a collection of CIs—that's made available for use?
A) Release
B) Service request
C) Deployment
D) Uti...
WGU C846 Critical and Objective
Assessment Exam Questions and
verified and correct Marking Scheme,
Newest Guaranteed 2024/2025
What is the term for a version of a service or other CI—or a
collection of CIs—that's made available for use?
A) Release
B) Service request
C) Deployment
D) Utility - correct answer Release
The four dimensions are constrained or influenced by external
factors. These external considerations include which of the
following factors?
Each correct answer represents a complete solution. Choose all
that apply.
A) Social
B) Technological
C) Operational
D) Political - correct answer Social
Technological
Political
The ______________ is the functionality offered by a product or
service to meet a particular need. The ______________ is an
assurance that a product or service meets agreed-upon
requirements.
, A) utility; warranty
B) service value chain; governance
C) cost; risk
D) output; outcome - correct answer utility; warranty
Which of the following statements about problems and/or
incidents is not true?
A) Problems are the causes of incidents.
B) Problem management involves three distinct phases.
C) Problems require investigation and analysis to identify the
causes.
D) Problems and incidents are managed in similar ways. -
correct answer Problems and incidents are managed in similar
ways.
An organization should design which practice to provide
appropriate management and resource allocation to different
types of unplanned interruptions to service?
A) Incident management
B) Monitoring and event management
C) Availability management
D) Capacity and performance management - correct answer
Incident management
Service performance depends on service ____________, which is
defined as the maximum throughput that a configuration item or
service can deliver.
A) performance
B) capacity
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller KieranKent55. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $11.49. You're not tied to anything after your purchase.