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HUMAN RESOURCE MANAGEMENT EXAM 2 QUESTIONS AND ANSWERS WITH VERIFIED SOLUTIONS 2024
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HUMAN RESOURCE MANAGEMENT EXAM 2 QUESTIONS AND ANSWERS WITH VERIFIED SOLUTIONS 2024
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HUMAN RESOURCE MANAGEMENTEXAM 2 QUESTIONS AND ANSWERS
WITH VERIFIED SOLUTIONS 2024
Labor Supply - ANSWER availability of workers with the required skills to meet the firm's labor demand
Labor Demand - ANSWER How many workers the org will need in the future.
Human Resource Planning - ANSWER process an org uses to ensure that it has the right amount and the
right kind of people to deliver a particular level of output or services in the future.
Labor Surplus - ANSWER Leads to layoffs
Internal Labor Market - ANSWER existing employees
External Labor Market - ANSWER outside the organization
Succession Planning - ANSWER grooming current employees to take over vacant positions (promoting
from within)
Forecasting - ANSWER making decisions such as payouts based on a worker surplus or shortage
qualitative forecasting - ANSWER rely on experts qualitative judgements or subjective estimates of labor
demand and supply.
quantitative forecasting - ANSWER rely heavily on past data or previous relationships between staffing
levels and other variables such as outputs or revenues
Recruitment - ANSWER the process of generating a pool of qualified candidates for a particular job; the
first step in the hiring process
, Selection - ANSWER The process of making a "hire" or "no hire" decision regarding each applicant for a
job; the second step in the hiring process
Socialization - ANSWER the process of orienting new employees to the organization and the unit in which
they will be working; the third step in the hiring process.
Major Costs associated with turnover - ANSWER Seperation, Recruitment, Selection, Hiring, Productivity
Major challenges in hiring process - ANSWER determining most important personal characteristics to
performance, measuring those characteristics, evaluating applicants motivation levels, deciding who
should make the selection decision.
Sources of Recruitment - ANSWER current employees, referrals from current employees, former
employees, former military, print/radio, internet, employment agencies, temp workers, college
recruiting, customers
Nontraditional Groups that can be recruited - ANSWER prisoners, welfare recipients, senior citizens, &
workers from foreign countries
Flypaper approach - ANSWER try to attract as many applicants as possible.
emphasize good points of job.
gives unrealistic expectations
high turnover
Realistic Job Preview (RJP) - ANSWER show good AND bad points of job
lower expectations (reduce shock, allow time to develop coping mechanisms)
more realistic expectations of job
lower turnover
Cost per hire - ANSWER cost/hires
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