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Exam (elaborations)

CISM Exam Practice Questions and Answers (100% Pass)

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CISM Exam Practice Questions and Answers (100% Pass) SDO - Answer️️ -Relates directly to the business needs; is the level of services to be reached during the alternate process mode until the normal situation is restored. Is the required level of functionality that must be supported during t...

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  • August 16, 2024
  • 28
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers
  • CISM
  • CISM
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OliviaWest
©PREP4EXAMS 2024/2025 REAL EXAM DUMPS Tuesday, August 6, 2024 10,57 AM



CISM Exam Practice Questions and Answers (100% Pass)


SDO - Answer✔️✔️-Relates directly to the business needs; is the level of services to

be reached during the alternate process mode until the normal situation is restored.




Is the required level of functionality that must be supported during the alternate

process mode until the normal situation is restored, which is directly related to

business needs. Time taken to resume ACCEPTABLE OPERATIONS. Must be

achieved within the RTO. Note that acceptable level may be substantially less than

normal operations, less costly & easier to achieve.




Agreed-on level of service required to resume acceptable operations. Reflects a

commitment to internal customers to meet certain performance standards. Note that

the primary focus of incident response is to ensure that business-defined service

delivery objectives are met.




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,©PREP4EXAMS 2024/2025 REAL EXAM DUMPS Tuesday, August 6, 2024 10,57 AM


A prior determination of acceptable levels of operation in the event of an outage is

the SDO. The SDO may be set at less than normal operation levels, but sufficient

to sustain essential business functions.




E.g. if the DB is corrupted by an incident, the org will be able to record

transactions through an Excel spreadsheet, but other processes will not be able to

run until service is restored.


RTO - Answer✔️✔️-Time taken to achieve NORMAL OPERATIONS or SDO.

Exceeding this could threaten the org. Is commonly agreed to be the time frame

between a disaster and the return to normal or acceptable operations defined by the

service level objective. The RTO must be shorter than the allowable interruption

window (AIW).




Is the target time to restore services to either the service delivery objective (SDO)

or normal operations. Note that return to business as usual processing occurs

significantly later than the RTO. RTO is an "objective," and full restoration may or

may not coincide with the RTO. RTO can be the minimum acceptable operational

level, far short of normal operations.




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, ©PREP4EXAMS 2024/2025 REAL EXAM DUMPS Tuesday, August 6, 2024 10,57 AM




E.g. if the DB is corrupted by an incident, access to the DB will be restored within

8 hours.


MTO - Answer✔️✔️-Maximum length of time that the organization can OPERATE

AT THE RECOVERY SITE, i.e. operating in an ALTERNATE MODE.




Must be at least as great as the AIW & will generally be longer. Therefore, it is

possible that exceeding the MTO will result in not being able to meet the AIW.




Must be at least as long as the AIW to minimize the risk to the org in the event of a

disaster.




E.g. if the DB is corrupted by an incident, the org will be able to record

transactions through a spreadsheet, but customer experience will be negatively

affected after 12 hours.




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